Jasmine Hamilton
Hemet,CA
Summary
Compassionate student respiratory therapist known for high productivity and efficient task completion, seeking a long-term career. Possess specialized skills in patient assessment, ventilator management, and airway clearance techniques. Excel in communication, empathy, and teamwork, ensuring optimal patient care and collaborative healthcare environment success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Menifee Global Emergency Room
Menifee, California
01.2025 - Current
- Processed patient admissions and verified insurance information efficiently.
- Created new accounts in hospital database systems.
- Coordinated with medical staff to ensure timely patient care transitions.
Sales Chat Agent
Full Potential Solutions
Kansas City, MO
02.2021 - 04.2023
- Managed customer inquiries through live chat support to enhance user experience.
- Educated customers on promotions and services to drive engagement and satisfaction.
- Explained new products and services to customers.
- Assisted customers with product selection and answered inquiries.
- Processed transactions accurately using point-of-sale systems.
Front Desk Receptionist
Kansas University Medical Center
Kansas City, KS
08.2019 - 10.2021
- Greeted patients and visitors upon arrival at the medical center.
- Scheduled appointments and coordinated patient flow for various departments.
- Assisted patients with registration and verification of insurance information.
- Maintained accurate records and updated patient information in the database.
- Reviewed insurance claims for accuracy and compliance with policy guidelines.
Patient Access Representative
Saint Luke’s Community Hospital
Roeland Park, Kansas
07.2018 - 07.2019
- Verified patient information and insurance details for accurate registration.
- Scanned documents into electronic medical records system.
- Greeted patients and visitors in a courteous and professional manner.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
- Obtained necessary signatures for privacy laws and consent for treatment.
Front Desk Receptionist
Dickson-Diveley Orthopaedics
Leawood, KS
08.2015 - 07.2018
- Greeted patients and visitors upon arrival at the medical center.
- Scheduled appointments and coordinated patient flow for various departments.
- Assisted patients with registration and verification of insurance information.
- Maintained accurate records and updated patient information in the database.
- Handled correspondence, including emails and mail for the front desk operations.
Certified Nursing Assistant
Sunrise Senior Living
Lenexa, KS
07.2013 - 07.2015
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of resident rooms and common areas.
- Documented resident care accurately in electronic health records system.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Education
Associates Degree - Respiratory Therapy Program
Concorde Career College
San Bernadino, CA11.2025
Skills
- EpicCare, Citrix, Centricity, AS400
- ICU experience
- NICU experience
- Emergency room experience
- Triage Skills
- Critical thinking
- Time management
- EKG interpretation
- CNA experience
- Outpatient/inpatient care
- Teamwork
- Time management
- Dedication
- Customer service
- Electronic medical records
- Charting
- Scheduling
- Registration
Certification
- BLS
- PALS
- ACLS
Accomplishments
- Lambda Beta Society
Timeline
Patient Access Representative
Menifee Global Emergency Room
01.2025 - Current
Sales Chat Agent
Full Potential Solutions
02.2021 - 04.2023
Front Desk Receptionist
Kansas University Medical Center
08.2019 - 10.2021
Patient Access Representative
Saint Luke’s Community Hospital
07.2018 - 07.2019
Front Desk Receptionist
Dickson-Diveley Orthopaedics
08.2015 - 07.2018
Certified Nursing Assistant
Sunrise Senior Living
07.2013 - 07.2015
Associates Degree - Respiratory Therapy Program
Concorde Career College