Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Harrison

Chicago,IL

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

13
13
years of professional experience

Work History

Capacity Coordinator II

JB Hunt Transportation
Chicago, IL
08.2023 - Current
  • Reported any incidents or accidents to management immediately upon occurrence.
  • Ensured compliance with DOT regulations including hours of service, weight limits, hazardous material handling requirements and driver qualifications.
  • Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
  • Retained valid proof of insurance and registration in vehicles.
  • Entered daily exceptions into payroll system.
  • Assisted with crosstown planning to ensure rail cuts were made.

Transportation Manager II

JB Hunt Transportation
Chicago, Illinois
08.2021 - 09.2023
  • Developed and implemented policies and procedures to ensure efficient operations of the transportation department.
  • Monitored driver performance and compliance with safety regulations.
  • Communicated regularly with customers regarding their orders and any changes in delivery schedules.
  • Reported maintenance and repair needs for transportation vehicles and equipment.
  • Perform administrative duties such as payroll, driver counseling, accident reviews, filing and documenting, resolving pay issues, invoicing, and/or creating operational or financial reports

Senior Operations Specialist

Schneider Intermodal
Chicago, IL
05.2019 - 08.2021
  • Ensure utilization of Driver capacity with customer load tenders by assigning freight based on the daily market plan
  • Promote and reassure that all drivers are complying with all the safety and DOT protocols
  • Updated tracking systems while assisting with handling incoming calls in a professional and timely manner to reduce the Driver and customer wait time
  • Work hand and hand with Driver Leaders, Customer Service, as well as the Rail team to process incoming activities to ensure requests are resolved.

Dispatcher /Claims Specialist

Joseph Cory Holdings
Chicago, IL
12.2017 - 05.2019
  • Monitored, coordinated, and communicated between delivery team and customer(s) to ensure deliveries were scheduled and handled to the highest standards
  • Resolved and processed (rough number) of claims transactions on a daily
  • Worked closely with our Account Payable Department to process all payments
  • Educated contractors, vendors and drivers of FMCSA (US DOT) rules and regulations.

Shipment Information Specialist

CH Robinson Specialist
Chicago, IL
06.2011 - 08.2017
  • Dispatched over 100 drivers on daily routes
  • Assisted drivers with all issues they came across on the road
  • (i.e
  • Found alternate routes for and etc.) Handled ACH payments from vendors
  • Responsible for issuing the drivers Com Checks.

Education

Respiratory Therapy -

Malcolm X College
01.2015

Phlebotomy/ Medical Assistant -

Illinois School Health Careers
06.2007

Skills

  • Data Entry (10 years)
  • Customer Service (10 years)
  • Dispatcher (10 years )
  • Shipment Coordination
  • Safety Management
  • Transportation Management
  • Contract Management

Timeline

Capacity Coordinator II

JB Hunt Transportation
08.2023 - Current

Transportation Manager II

JB Hunt Transportation
08.2021 - 09.2023

Senior Operations Specialist

Schneider Intermodal
05.2019 - 08.2021

Dispatcher /Claims Specialist

Joseph Cory Holdings
12.2017 - 05.2019

Shipment Information Specialist

CH Robinson Specialist
06.2011 - 08.2017

Respiratory Therapy -

Malcolm X College

Phlebotomy/ Medical Assistant -

Illinois School Health Careers

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