Experienced professional with a diverse background, proven track record of exceptional customer service. Skilled in cultivating customer relationships and providing personalized assistance to meet their needs. Seeking a position with a company that values growth and impact, ensuring every interaction makes a meaningful difference.
Work History
Teller
7 Months
M&T Bank | 01.2026 - Current
Processed customer transactions efficiently, ensuring accuracy in cash handling and record keeping.
Assisted customers with account inquiries, resolving issues promptly and professionally.
Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
Educated customers on use of banking website and mobile apps.
Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
Produce Team Member
5 Months
Whole Foods Market | 03.2025 - 08.2025
Identified and discarded expired or spoiled products, ensuring availability of fresh selections for customers
Processed and displayed floral shipments according to company display model, enhancing visual appeal and customer engagement
Assisted customers with inquiries and recommendations, and created custom floral arrangements to meet individual preferences
Assisted in inventory management, ensuring accurate stock levels and product rotation.
Dance Instructor
1 Year 9 Months
Just Dance Studio | 09.2023 - 06.2025
Delivered engaging dance lessons tailored to student skill levels, specializing in contemporary, jazz, lyrical, and acrobatics.
Resolved student and parent inquiries through effective communication in person, via email, and by phone.
Choreographed dynamic group, duet, and solo routines for competitive and recital performances.
Personal Shopper
2 Years 7 Months
Walmart | 08.2022 - 03.2025
Utilized inventory management systems to track product availability and ensure timely fulfillment.
Facilitated teamwork with associates to streamline order fulfillment, enhancing service delivery.
Customer Service Lead
1 Year 1 Month
Burlington | 12.2021 - 01.2023
Resolved customer inquiries, enhancing customer satisfaction and loyalty.
Monitored and enforced team performance to align with established company goals, ensuring consistent service delivery.
Education
Bachelor of Science - Expressive Arts in Mental Health
Russell Sage College | 01-2026
Extracurricular activities: Public Relations officer for Russell Sage Dance Ensemble
GPA: 3.8
High School Diploma
West Canada Valley | Newport, NY | 06-2021
Skills
Exceptional customer service
Leadership
Cash handling
Professional courtesy
Detail-oriented
Clear communication
Timeline
Teller
M&T Bank
01.2026 - CurrentRead More
Produce Team Member
Whole Foods Market
03.2025 - 08.2025Read More
Dance Instructor
Just Dance Studio
09.2023 - 06.2025Read More
Personal Shopper
Walmart
08.2022 - 03.2025Read More
Customer Service Lead
Burlington
12.2021 - 01.2023Read More
Russell Sage College
Bachelor of Science from Expressive Arts in Mental Health