Summary
Overview
Work History
Education
Skills
Timeline

Jasmine Hayes

M&T Bank
Newport,NY
5
years of professional experience

Experienced professional with a diverse background, proven track record of exceptional customer service. Skilled in cultivating customer relationships and providing personalized assistance to meet their needs. Seeking a position with a company that values growth and impact, ensuring every interaction makes a meaningful difference.

Work History

Teller

7 Months
M&T Bank | 01.2026 - Current
  • Processed customer transactions efficiently, ensuring accuracy in cash handling and record keeping.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
  • Educated customers on use of banking website and mobile apps.
  • Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.

Produce Team Member

5 Months
Whole Foods Market | 03.2025 - 08.2025
  • Identified and discarded expired or spoiled products, ensuring availability of fresh selections for customers
  • Processed and displayed floral shipments according to company display model, enhancing visual appeal and customer engagement
  • Assisted customers with inquiries and recommendations, and created custom floral arrangements to meet individual preferences
  • Assisted in inventory management, ensuring accurate stock levels and product rotation.

Dance Instructor

1 Year 9 Months
Just Dance Studio | 09.2023 - 06.2025
  • Delivered engaging dance lessons tailored to student skill levels, specializing in contemporary, jazz, lyrical, and acrobatics.
  • Resolved student and parent inquiries through effective communication in person, via email, and by phone.
  • Choreographed dynamic group, duet, and solo routines for competitive and recital performances.

Personal Shopper

2 Years 7 Months
Walmart | 08.2022 - 03.2025
  • Utilized inventory management systems to track product availability and ensure timely fulfillment.
  • Facilitated teamwork with associates to streamline order fulfillment, enhancing service delivery.

Customer Service Lead

1 Year 1 Month
Burlington | 12.2021 - 01.2023
  • Resolved customer inquiries, enhancing customer satisfaction and loyalty.
  • Monitored and enforced team performance to align with established company goals, ensuring consistent service delivery.

Education

Bachelor of Science - Expressive Arts in Mental Health

Russell Sage College | 01-2026
  • Extracurricular activities: Public Relations officer for Russell Sage Dance Ensemble
  • GPA: 3.8

High School Diploma

West Canada Valley | Newport, NY | 06-2021

Skills

Exceptional customer service
Leadership
Cash handling
Professional courtesy
Detail-oriented
Clear communication

Timeline

Teller

M&T Bank
01.2026 - CurrentRead More

Produce Team Member

Whole Foods Market
03.2025 - 08.2025Read More

Dance Instructor

Just Dance Studio
09.2023 - 06.2025Read More

Personal Shopper

Walmart
08.2022 - 03.2025Read More

Customer Service Lead

Burlington
12.2021 - 01.2023Read More

Russell Sage College

Bachelor of Science from Expressive Arts in Mental Health
Read More

West Canada Valley

High School Diploma
Read More
Jasmine Hayes