JASMINE HERNANDEZ
Aberdeen
Summary
Experienced with on-site construction operations, equipment handling, maintenance, repair, and general labor. Utilizes problem-solving skills to address on-site challenges effectively. Track record of collaborating with team members to ensure project success and safety compliance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Caregiver
Branch Management LLC
Pocatello, ID
04.2025 - Current
- Provided compassionate care to clients, ensuring comfort and safety in daily activities.
- Assisted clients with personal hygiene, grooming, and meal preparation according to individual needs.
- Monitored and documented client health status, reporting changes to healthcare professionals promptly.
- Developed and maintained trusting relationships with clients to enhance emotional well-being.
- Trained new caregivers on best practices for patient care and safety protocols effectively.
- Coordinated transportation for clients to medical appointments, facilitating access to essential services.
AGRICULTURAL TRUCK DRIVER
County Line Farms
Aberdeen, United States
09.2024 - 10.2024
- Transported agricultural products over short distances, ensuring timely delivery and safe handling.
- Maintained and inspected vehicles daily to ensure compliance with safety regulations.
- Coordinated with farmers and suppliers to optimize load schedules and delivery routes.
- Communicated effectively with dispatch teams to adjust to changing schedules and road conditions.
- I efficiently operated a ten-wheeler truck to facilitate the transportation of harvested potatoes and beets from agricultural fields to designated storage cellars and beet handling facilities, ensuring timely delivery and adherence to safety protocols.
- I adeptly maneuvered through challenging terrains and ensured a safe and efficient return to my specified destination, demonstrating strong navigation skills and a commitment to safety
INSURANCE CUSTOMER SERVICE REPRESENTATIVE
Channel Blend
Aberdeen, United States
03.2024 - 04.2024
- Resolved customer inquiries and complaints, improving customer satisfaction scores.
- Maintained accurate and up-to-date customer records, ensuring compliance with insurance regulations.
- Utilized CRM software to track customer interactions and identify opportunities to improve service delivery.
- Identified and escalated complex issues to management, ensuring prompt and effective resolution.
- Conducted follow-up calls with clients, which resulted in customer retention.
- Navigated interactions with difficult customers over the phone, employing active listening skills and maintaining a calm demeanor to ensure a constructive dialogue while addressing their concerns.
STOCK ASSOCIATE
Stokes Grocery Store
Aberdeen, United States
03.2023 - 05.2023
- Received and processed inventory shipments, increasing efficiency.
- Organized stockroom to improve accessibility, reducing retrieval time.
- Collaborated with sales associates to ensure timely restocking of high-demand items, boosting sales.
- Maintained a clean and organized stockroom to comply with safety regulations, receiving positive audits.
- Improved customer service by quickly locating products, contributing to an increase in customer satisfaction scores.
RESTAURANT SERVER
Gonzales
Soda Springs, United States
12.2021 - 01.2023
- Provided exceptional table service to guests, ensuring a memorable dining experience.
- Maintained a clean and organized dining area, adhering to health and safety standards.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Handled cash and credit card transactions, balancing receipts at the end of each shift.
- Addressed and resolved guest concerns promptly, enhancing overall satisfaction.
- Participated in daily pre-shift meetings, staying informed about menu changes and specials.
- Played a key role in managing the food preparation process, ensuring that all ingredients were prepped and organized efficiently for service.
- Ensured the kitchen remained clean by meticulously sanitizing all utensils and cookware, contributing to a hygienic and organized workspace.
- Maintained a high standard of cleanliness throughout the restaurant by regularly sanitizing surfaces, organizing dining areas, and ensuring that all health and safety protocols were followed.
Education
High School Diploma -
Aberdeen High School
Aberdeen, ID06-2023
Skills
- Safety and procedure
- Equipment operation
- Team work
- Patient care
- First aid and safety
- Problem-solving
- Time management
Certification
- Food handlers
- Microsoft Word & Powerpoint
- CPR-C
- MA-C
Languages
Spanish
Professional Working
Timeline
Caregiver
Branch Management LLC
04.2025 - Current
AGRICULTURAL TRUCK DRIVER
County Line Farms
09.2024 - 10.2024
INSURANCE CUSTOMER SERVICE REPRESENTATIVE
Channel Blend
03.2024 - 04.2024
STOCK ASSOCIATE
Stokes Grocery Store
03.2023 - 05.2023
RESTAURANT SERVER
Gonzales
12.2021 - 01.2023
High School Diploma -
Aberdeen High School