Jasmine Hill
Duluth,GA
Summary
Highly-motivated team player with desire to take on new challenging roles. Strong work ethic, adaptability and exceptional organization and interpersonal skills. Excellent relationship-building, communication and multitasking abilities. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Manager
Skin Innovations Wellness and Spa
Johns Creek, GA
07.2022 - Current
- Provided exceptional customer service to ensure client satisfaction with treatments and services offered at the medical spa.
- Reviewed performance data from treatments administered by staff members on a regular basis to ensure quality assurance standards are being met.
- Maintained accurate CRM records of all treatments, services, and products purchased by clients.
- Cultivated relationships with vendors to negotiate contracts and prices for supplies needed at the medical spa.
- Organized business accounting and invoicing in QuickBooks.
- Managed financial aspects of the business, including budgeting, payroll, accounts receivable and payable, taxes.
- Developed marketing strategies to increase new and dormant clientele and revenue for the business.
- Coordinated and managed daily operations of a medical spa, including scheduling appointments, responding to emails and overseeing staff.
- Organized promotional events such as open house days or health fairs in order to showcase services offered by the business.
- Participated in networking events within the local community in order to build relationships with potential clients.
Substitute Teacher
Fulton County Schools
Fulton County, GA
03.2020 - 09.2023
- STDI Certified with experience in SPED classroom setting.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Requested as substitute teacher based on excellent referrals and trusted performance.
- Engaged students in discussions to promote interest and drive learning.
- Educated students in various subjects to provide seamless transition during absence of head teacher.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Tutored students individually and in small groups to help with difficult subjects.
- Provided weekly written and verbal communication to parents and staff.
Education
B.S.B.A - Management, Psychology
Maryville University
St. Louis, MOSkills
- Customer Service
- Analytical and Critical Thinking
- Sales
- Employee Supervision, Team Building, Team Management
- Performance Management, Process Implementation
- Project Management
- Data Management and Data entry
- Microsoft Office Suite
- Excel and Google Sheets
- Zoom, Slack, Google Hangouts
- Social Media Knowledge
- Staff Management
- Business Development
- Financial Management
- Brand promotion
- Payroll and budgeting
Affiliations
- Fulton County Schools Preferred Substitute Teacher
- Washington University Department of Emergency Medicine Clinical Research Committee Review Board
- Customer Service Excellent Award recipient
- Co-Chair Employee Patient Satisfaction Committee
Entrepreneur
L5 Consulting
Business Consultant
06/2019-Current
- Facilitated and managed business development plan based on market and industry research.
- Analyzed KPI's (key performance indicators) to identify effective strategies.
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Gathered and analyzed business, market and competitor information to support development of strategic
marketing plan. - Prospected, identified and cultivated relationships with contacts to promote business.
- Managed social media platforms daily by posting riveting content and engaging with followers.
- Spearheaded special event planning and design of conference materials, promotional items and booth
setup. - Supported clients in raising brand recognition through strategic marketing.
- Designed sleek, on-brand graphics for traditional and digital marketing campaigns.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Manager
Skin Innovations Wellness and Spa
07.2022 - Current
Substitute Teacher
Fulton County Schools
03.2020 - 09.2023
B.S.B.A - Management, Psychology
Maryville University
Similar Profiles
Wendy GriffinWendy Griffin
Operations Manager at Evolve Tattoo Removal; Evolve Skin Spa and WellnessOperations Manager at Evolve Tattoo Removal; Evolve Skin Spa and Wellness
Alexandra PrinceAlexandra Prince
Esthetician at Cloud 9 Skin Wellness SpaEsthetician at Cloud 9 Skin Wellness Spa
Bailey DaynesBailey Daynes
Master Esthetician at Skin Boss Skin SpaMaster Esthetician at Skin Boss Skin Spa