Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Holmes

Miami,FL

Summary

Sales-focused professional transitioning into the tech industry with over 5 years of experience in customer engagement, team leadership, and operations. Strong track record in consultative sales, cross-functional collaboration, and optimizing customer experiences to drive revenue.
Skilled in identifying client needs, communicating value, and building long-term relationships.
Eager to bring strategic selling and client-first thinking to a tech sales team.

Overview

7
7
years of professional experience

Work History

Operations Coordinator | Educator

ECB Educational Center
West Park, FL
08.2023 - Current
  • - Managed operational logistics, including budgeting, compliance tracking, and vendor coordination.
  • - Communicated complex ideas clearly to a wide range of stakeholders—transferable to client education in tech sales.
  • - Collaborated with cross-functional teams to achieve program success.

Sales Associate | Customer Engagement Specialist

Zara USA
Atlanta, GA
11.2021 - 07.2023
  • Achieved sales targets by using upselling techniques and needs-based recommendations.
  • Delivered personalized customer experiences in a fast-paced retail environment.
  • Mentored new hires on client communication, and POS system navigation.
  • Contributed to team sales goals through effective product knowledge and customer rapport.

Guest Relations Associate

New Realm Brewing
Atlanta, GA
06.2021 - 12.2021
  • Delivered high-quality customer service, and resolved concerns with professionalism.
  • Managed guest logistics and optimized seating flow using digital reservation tools.
  • Developed relationships with regular customers through personalized interactions.
  • Scheduled reservations for special occasions like weddings or corporate events.

Store Manager

Smoothie King
Stockbridge, GA
04.2018 - 04.2020
  • Led store operations, team training, and sales strategy execution.
  • Increased customer retention and sales volume through team coaching and data analysis.
  • Managed budgets, inventory, and vendor relationships to support sales goals.
  • Resolved customer complaints in a timely manner.

Education

Associate of Science -

Georgia State University
Atlanta, GA

Skills

  • Vendor coordination
  • Sales strategies
  • Team collaboration
  • Scheduling management
  • Customer relationship management
  • Data entry
  • Microsoft Office (Excel, Word, Outlook)
  • Employee training

Timeline

Operations Coordinator | Educator

ECB Educational Center
08.2023 - Current

Sales Associate | Customer Engagement Specialist

Zara USA
11.2021 - 07.2023

Guest Relations Associate

New Realm Brewing
06.2021 - 12.2021

Store Manager

Smoothie King
04.2018 - 04.2020

Associate of Science -

Georgia State University

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