Jasmine Houston
Petaluma,CA
Summary
Driven professional seeking to join a company that values passion and skills to contribute to productivity and enhance reputation of excellence. Motivated to make a meaningful impact within the organization and gain further experience.
Overview
28
28
years of professional experience
Work History
Lead Patient Care Coordinator
The Laser Center of Marin
Corte Madera, CA
01.2023 - 02.2025
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Answer multiple phone lines and schedule patients for various appointments
- Room turnover for Doctor and nurses
- Know and promote medical grade skincare
- Know and promote brands offering such as Botox, Restalyne, Sculptra, Jevederm.
- Help patients and manage room flow
- Collect fees associate with services and products
- Answer multi phone lines and set up appointments
- Collect and enter patient information accurately and completely, making sure all necessary information is communicated to the team members and practitioners.
Corporate Director
Arteaga Builders, Inc
01.1997 - 01.2023
- Met regulatory, compliance and safety requirements.
- Built and implemented programming strategy and standards that supported enterprise philosophy.
- Developed business plans to capitalize on new services and facilitate successful future growth and practice acquisitions.
- Mitigated business risks by working closely with staff members and assessing performance.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Payroll
- Type and send estimates , proposals and bids
Front Office Coordinator
Ageless Image Wellness And Beauty Medical
Santa Rosa, CA
02.2022 - 12.2022
- Created and updated records and files to maintain document compliance.
- Performed monthly financial reporting and recorded payments to keep accounting system updated.
- Collect patient and client documents and information upon referral.
- Welcomed patrons and immediately offered assistance by asking open-ended questions.
- Monitored office supplies by checking inventory and placing orders.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Escorted patients to examination rooms.
- Enhanced patient experience by managing front office operations efficiently and professionally.
- Participated in staff meetings and training sessions to stay current on industry best practices and improve overall performance.
Assistant Salon Manager/Lash Artist
Milvali Salon & Cosmetics
Mill Valley/San Francisco, CA
01.2014 - 04.2022
- Scheduled employees to maintain adequate coverage during business hours.
- Prepared daily shifts based on demand and scheduled appointments.
- Advertised salon services on social media platforms.
- Worked to continuously increase salon business through effective sales, service and operations policies.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
- Cross-sold and up-sold new haircare products, increasing earnings.
- Oversaw salon employee performance, facility cleanliness and sales.
- Analyzed patrons' hair and physical features to determine and recommend beauty treatments and hairstyles.
- Controlled inventory by tracking expenses, purchases and shelf stock.
- Makeup Artist
- Lash Artist
Counter Manager/Beauty Consultant
Macy's Department Store
Santa Rosa, CA
06.2008 - 01.2010
- Recommended, selected and helped locate or obtain specific merchandise based on customer needs and desires.
- Budgeted, audited and balanced cash handlings to secure cash drawer.
- Communicated regularly with vendors, planners, distributors and buyers regarding stock needs, customer preferences and special events.
- Operated cash register to accurately complete customer financial transactions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Lead Makeup Artist
Benefit Cosmetics Boutique & Brow Bar
Berkeley/Mill Valley, CA
02.2003 - 11.2004
- Responsible for increasing business growth through coaching, mentoring, and training
- SALES
- Demonstrated and explained use of different beauty products to educate customers.
- Meet daily goals
- Work closely with the Estheticians for training in waxing and tinting
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Professionally applied makeup to clients for proms, weddings and special occasions.
Education
Microsoft Office ProQuickBooks ProSpanishMedical Terminology -
Santa Rosa Junior College
Santa Rosa, CACertified in Bridal, Black&White, Color and Senior photography makeup -
Makeup Institute
San Francisco, CAHigh School Diploma -
San Antonio High School
Petaluma, CA1999
Skills
- Competitive and Consumer Market Analysis
- Fashion Shows
- Bridal Makeup Application
- Performance Review
- Beauty Treatment Recommendation
- Airbrushing Application
- Hair and Face Analysis
- Cosmetic and Fragrance Knowledge
- Supply Ordering and Maintenance
- Artist Assistance
- Skin Types
- Customer Consulting
- Photo Shoots
- Adaptable to Changing Client Needs
- Hair Straightening and Curling
- Tool, Equipment and Surface Sanitizing
- Makeup Application
- Originality and Creativity
- Shampooing and Conditioning
- Salon Management
- Hair Extensions
- Customer Preferences
- Customer Relationships
- Industry Standards
- Product Recommendations
- Inventory Management Procedures
- Industry Trends
- Film and Television Makeup
- Interpersonal Skills
- Service Promotions
- Retail Sales
- Retail Inventory Management
- Workflow Efficiency
- Administrative Support
- Detail-Orientated
- Cash Register Operations
- Product and Service Sales
- Word Processing
- Intuit QuickBooks
- Typing and 10-Key Entry
- Workers Compensation
- Administering Payroll
- Unemployment Liabilities
- Client Billing
- Remote Conferencing
- EMR
Timeline
Lead Patient Care Coordinator
The Laser Center of Marin
01.2023 - 02.2025
Front Office Coordinator
Ageless Image Wellness And Beauty Medical
02.2022 - 12.2022
Assistant Salon Manager/Lash Artist
Milvali Salon & Cosmetics
01.2014 - 04.2022
Counter Manager/Beauty Consultant
Macy's Department Store
06.2008 - 01.2010
Lead Makeup Artist
Benefit Cosmetics Boutique & Brow Bar
02.2003 - 11.2004
Corporate Director
Arteaga Builders, Inc
01.1997 - 01.2023
Microsoft Office ProQuickBooks ProSpanishMedical Terminology -
Santa Rosa Junior College
Certified in Bridal, Black&White, Color and Senior photography makeup -
Makeup Institute
High School Diploma -
San Antonio High School