Jasmine Hunt
Durham,NC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Commerical Sales Manager
AutoZone
Durham, NC
04.2016 - Current
- Developed strategic initiatives based upon company objectives aimed at accelerating growth.
- Motivated team to meet and exceed sales goals.
- Set production goals to exceed budget expectations.
- Increased company profit 50% through upselling
- Planned, coordinated and implemented commercial sales functions and processes.
- Provided extensive leadership by effectively communicating strategic goals and plans.
- Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Cashier
Target
Durham, NC
02.2018 - 02.2019
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked flexible schedule and extra shifts to meet business needs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained cash drawer of $250 or more per shift
Driver
Infinity Drive Service
Durham, NC
06.2015 - 11.2016
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Answered, scheduled and responded to reservation calls at specific times and locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Checked in with dispatch service and updated with current location.
- Delivered goods and products to customer on time and in excellent condition.
- Delivered employees and materials to job sites daily.
Commercial Assistant
AutoZone
Durham, NC
01.2015 - 04.2016
- Aggressively generated new business by prospecting, making follow-up calls to customers and contacting referrals.
- Presented bids and contracts for potential clients to review during meetings.
- Attended training sessions on sales skills, product knowledge, technical information, as well as company policies and procedures.
- Prioritized tasks and projects to meet tight deadlines.
- Worked independently with minimal supervision.
- Completed call reports, paperwork and on-going personal training by required deadlines.
- Kept detailed records of daily activities through online customer database.
- Answered 25-40-line phone system and directed calls to optimize office communications
Commercial Driver
AutoZone
Durham, NC
05.2013 - 01.2015
- Delivered wide range of packages in alignment with strict timeframes to local residents and businesses.
- Loaded van efficiently, properly organizing packages depending on route.
- Dropped and hooked trailers and changed configuration of equipment.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
- Completed daily route consisting of up to 30 stops, focusing on safety and timeliness.
- Took on additional routes during absence of team members.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
Education
High School Diploma -
City of Medicine Academy
Durham, NC06.2011
Skills
- Operating Procedures and Policies
- Relationship Building
- Verbal and Written Communication
- Staff Training and Development
- Customer Service
- Customer Complaint Resolution
- Detail-Oriented
- Sales Quota Management
- Time Management
- Financial Management
- City and non-city driving
- GPS and route planning
Timeline
Cashier
Target
02.2018 - 02.2019
Commerical Sales Manager
AutoZone
04.2016 - Current
Driver
Infinity Drive Service
06.2015 - 11.2016
Commercial Assistant
AutoZone
01.2015 - 04.2016
Commercial Driver
AutoZone
05.2013 - 01.2015
High School Diploma -
City of Medicine Academy