Jasmine Hysaj
Driver check - in Coordinator
Houston,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Operations Administrator
Kohler Distributing Company
09.2021 - Current
- Manage and oversee daily operations of company
- Plan and implement operational goals and objectives
- Monitor and evaluate performance of employees and departments
- Develop and implement policies and procedures to improve efficiency and effectiveness
- Coordinate with other departments to ensure smooth overall operation of company
- Check in returning route drivers
- Follow procedures on route reconciliation
- Liaison between en-route drivers and Company
- Answering phones and responding to client requests and inquiries
- Other operational administrative duties
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
Shoper
Amazon
09.2020 - 04.2022
- Walking through store and finding ordered items by customer and carefully selecting items in ease of Whole Foods, and packaging them for shorter or longer delivery process.
- Supporting customer orders, preparing them for delivery and/or pickup, and shopping throughout store for everyday goods.
- Helping customers in shopping store using grocery lists that they made.
- Getting groceries prepared for delivery and checking for order quality.
- Using app to communicate with customers about their orders and messaging them personally if product is out of stock or needs any substitution.
- Developed and implemented activities to improve clients' quality of life.
Life Insurance Agent
American Income Life
03.2020 - 09.2020
- Finalized sales and collected necessary deposits.
- Analyzed feedback to identify areas for improvement and enhance customer experiences.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Increased sales of life insurance products through tactical customer outreach.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Conducted research and identified market trends to develop better strategies for sales.
Cashier
Dave’s Deals
10.2019 - 02.2020
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Greeted customers entering store and responded promptly to customer needs.
- Upsold additional products and services to customers, increasing revenue.
- Restocked and organized merchandise in front lanes.
- Learned duties for various positions and provided backup at key times.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Middle school Principal
03.2018 - 09.2019
- Manage all school operations and activities
- Maintain policies and procedures, administer the budget
- Evaluate and supervise all personnel
- Provide leadership in establishing and implementing educational goals.
Coordinator
Shtime Learning Center
07.2009 - 03.2018
- Coordinate daily facility activities
- Assist in maintaing policies and procedure.
English Teacher
Shtime, Kosova
09.1999 - 01.2009
- Teach students
- Enforcing school rules
- Prepare students for standardized tests
- Monitoring progress
- (Permanent Resident)
Education
Certified as a “Trainer of Trainers for management and leadership of . 21 century” provided -
QAPA
Prishtina12.2018
Bachelor of English Language And Literature - Faculty of Education
University of Pristina " Hasan Prishtina"
Kosovo10.2017
Master of Science - Management And Computing
AAB College
Prishtina06.2024
Skills
- Administrative Leadership
- Key Performance Indicators (KPIs)
- Cultivating Productive Relationships
- Staff Support
- Shipment Processing
- Verbal and Written Communication
- Customer Engagement
- Prioritizing Workflows
- Motivational Leadership
- Operational Efficiency and Safety
- Customer Care
- Certified as trainer of trainees for management and leadership
- Licensed English teacher
- Expert coordinator of learning facilities
Certification
- Certified as trainer of trainees for management and leadership
Languages
Albanian
Native or Bilingual
English
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operations Administrator
Kohler Distributing Company
09.2021 - Current
Shoper
Amazon
09.2020 - 04.2022
Life Insurance Agent
American Income Life
03.2020 - 09.2020
Cashier
Dave’s Deals
10.2019 - 02.2020
Middle school Principal
03.2018 - 09.2019
Coordinator
Shtime Learning Center
07.2009 - 03.2018
English Teacher
Shtime, Kosova
09.1999 - 01.2009
Certified as a “Trainer of Trainers for management and leadership of . 21 century” provided -
QAPA
Bachelor of English Language And Literature - Faculty of Education
University of Pristina " Hasan Prishtina"
Master of Science - Management And Computing
AAB College
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