Jasmine Jean
Plantation,FL
Summary
Compassionate Medical Receptionist recognized for high productivity and efficient task completion. Skilled in patient scheduling, medical billing, and confidential record keeping. Excel in communication, time management, and empathy, ensuring smooth operation of healthcare facilities and positive patient experiences.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Jessie Trice Health
Miami, Florida
06.2022 - 09.2025
- Provided exceptional customer service to ensure customer satisfaction.
- Protected patients by observing strict HIPAA guidelines.
- Checked patients in and out for appointments and collected co-payments.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Completed relevant insurance and other claim forms.
Medical Receptionist
Pediatric Associates
Miami, Florida
09.2023 - 01.2025
- Checked patients in and out for appointments and collected co-payments.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Called patients to confirm scheduled appointments and obtain additional details.
- Scheduled and confirmed patient appointments and consultations.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Patient Access Representative
Memorial Hospital West
Pembroke, Florida
01.2022 - 03.2023
- Greeted patients and visitors in a courteous and professional manner.
- Verified demographics and insurance information to register patients in computer system.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Scanned documents into electronic medical records system.
Patient Access Representative
University Of Miami Hospital And Clinics
Miami, Florida
01.2020 - 12.2020
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Followed up on unpaid claims in a timely manner.
- Processed patient co-pays, deductibles, and other payments, ensuring accurate financial records.
- Scanned documents into electronic medical records system.
Education
Associate of Arts -
Broward College
Pembroke Pines, FL05-2019
High School Diploma -
Barbara Goleman Senior High School,
Miami, FL06-2013
Skills
- Medical office administration
- Billing support
- Typing and filing
- Inpatient care
- HIPAA compliance
- HIPAA guidelines
- Appointment scheduling
- Paperwork coordination
- Insurance verification
- Payment collection
- Front desk operations
Timeline
Medical Receptionist
Pediatric Associates
09.2023 - 01.2025
Customer Service Representative
Jessie Trice Health
06.2022 - 09.2025
Patient Access Representative
Memorial Hospital West
01.2022 - 03.2023
Patient Access Representative
University Of Miami Hospital And Clinics
01.2020 - 12.2020
Associate of Arts -
Broward College
High School Diploma -
Barbara Goleman Senior High School,
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