Jasmine Jefferson
Columbia,US
Summary
Recent graduate with a Bachelor's of Science in Psychology with excellent research, technical and problem-solving skills, detail-oriented and able to learn new concepts quickly. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Kpot Harbison
02.2024 - Current
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere
- Collected information from arriving customers to seat groups or place them on waitlist.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Checked in with servers to confirm preparedness before seating customers.
Team Member
Chick-fil-A Harbison
10.2018 - 07.2023
- Assisted customers with product selection and ordering process
- Provided customer service support to ensure satisfaction
- Organized inventory shelves for easy access and maintenance of stock levels
- Performed opening and closing duties such as cleaning, prepping products, and stocking
- Operated POS systems to process payments from customers
- Collaborated with team members to maximize productivity and efficiency.
Team Member
Chick-fil-A Lexington
06.2017 - 09.2018
Education
Bachelor of Science - Psychology
Lander University
Greenwood, SC05.2024
Skills
- Emotional Intelligence
- Problem-Solving
- Conflict Resolution
- People-Oriented
- Positive Attitude
- Critical Thinking
- Crisis Management
- Teamwork and Collaboration
- Active Listening
Certification
- Psychological First Aid Certification, 07/2023 - Present
- Counseling on Access to Lethal Means Certification, 07/2023 - Present
Volunteer Experience
Greenwood Young Life, 10/2022 - 12/2022
- Facilitated team-building activities for teens to help build confidence and self-esteem.
- Developed and implemented communication strategies to connect with young people.
- Facilitated discussions and activities that promoted spiritual growth and understanding among young participants.
- Worked closely with other youth leaders, parents, and community members to create a supportive network for young people.
Timeline
Restaurant Hostess
Kpot Harbison
02.2024 - Current
Team Member
Chick-fil-A Harbison
10.2018 - 07.2023
Team Member
Chick-fil-A Lexington
06.2017 - 09.2018
Bachelor of Science - Psychology
Lander University