Jasmine Jefferson
Dallas
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Dispatcher
Bluecompass RV
02.2021 - Current
- Directed dispatching, routing, and tracking of (Number) fleet vehicles.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Customer Service Representative
Solera LLC
07.2018 - 12.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Residential Support Staff-House Manager
Daybreak Community
03.2014 - 06.2018
- Helped maintain a clean and comfortable living environment by assisting with household chores, meal preparation, and laundry duties. Med Delegated as well
Housekeeper
Baylor @ Carrollton
12.2012 - 06.2013
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items with company policy.
Caregiver
Chamana Home Health Care
08.2011 - 12.2012
- Provide patient with high performance care light house cleaning but to their extent. Prep meals which include breakfast, lunch, and dinner groom them with showering and shampooing hair
Assembly Line Worker
Ranstand
10.2010 - 01.2011
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
Education
Highschool Diploma -
A Maceo Smith High School
05.2007
Skills
- Power Point
- Customer service
- Active listening
- Data entry
- Outlook
- Filing
Timeline
Dispatcher
Bluecompass RV
02.2021 - Current
Customer Service Representative
Solera LLC
07.2018 - 12.2020
Residential Support Staff-House Manager
Daybreak Community
03.2014 - 06.2018
Housekeeper
Baylor @ Carrollton
12.2012 - 06.2013
Caregiver
Chamana Home Health Care
08.2011 - 12.2012
Assembly Line Worker
Ranstand
10.2010 - 01.2011
Highschool Diploma -
A Maceo Smith High School
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