Jasmine Jeter
ALA
Atlanta,Georgia
Summary
Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
Work History
Below Wing/Lead Ramp Agent
Delta Airlines
07.2022 - Current
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
- Ensured timely departures by effectively managing the loading and unloading of cargo and luggage.
- Increased on-time performance through proactive identification and resolution of potential issues prior to departure.
- Streamlined aircraft turnaround times through efficient coordination of ground support equipment and personnel.
- Enhanced ramp safety by consistently enforcing proper procedures and guidelines.
- Reduced workplace injuries by conducting regular safety meetings and promoting adherence to company policies.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Connected electrical power unit and hoses to aircraft.
- Stocked aircraft cabins with necessary equipment and supplies.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Guided aircraft into and out of parking positions using hand signals.
Secretary /Associate
J &J Enterprise
01.2006 - Current
- Experience compiling, tracking and analyzing data, providing advanced computer assistance, scheduling meetings, preparing agendas and supplemental information, preparing written correspondence, providing standard information on administrative policies, maintaining records, monitoring metrics and obtaining and supplying readily available information to staff and superiors
- Delegated with the responsibility to oversee day to day administration tasks for landscaping
- Duties include managing office equipment, filing and organization
- Assisting with completing multiple projects such as hardwood flooring, tile work, outside project rebuilding
- Sap experience
- General plumbing, changing electrical ballast, fire alarm panels, life safety and taking electrical readings
- Having the ability to interpret mechanical, electrical blueprints and schematics
- Multi-tasking, possess competent knowledge of the tools and equipment used on the job or in a facility for repair or installation
- Making sure codes and paperwork were properly filed and placed.
Tax Examining Technician
Internal Revenue Service
05.2020 - 05.2021
- Analyzes replies to all AUR notices that propose adjustments to income, deductions, payments and/or taxes in which the taxpayer disagrees
- Determines acceptability of the taxpayers' explanation of the proposed adjustments and any other issues that arise
- Enters data in the automated system to generate notices, issue revised notices, and other letters
- Enabled quicker resolution of outstanding cases through excellent organizational skills when managing caseloads.
- Facilitated accurate reporting for taxpayers by reviewing financial documents and ensuring proper application of tax laws and regulations.
- Maintained up-to-date knowledge of current tax legislation, allowing for accurate interpretation and application of relevant laws during examinations.
Senior Supervisor, Console Operator, Rover, Supervisor, Lobby Officers
Allied Universal Security Services
05.2015 - 01.2019
- Completing safety reports both verbally and in writing
- Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
- Mentored junior team members for accelerated professional growth and skill development.
- Managed high call volumes while maintaining composure and professionalism under pressure.
- Providing excellent customer service, ensuring that there are no plumbing, Hvac, or electrical issues that would cause harm or danger to the facility, client, tenant, visitor or employees
- Experience compiling, tracking and analyzing data, providing advanced computer assistance, scheduling meetings, preparing agendas and supplemental information, preparing written correspondence, providing standard information on administrative policies, maintaining records, monitoring metrics and obtaining and supplying readily available information to staff and superior.
Stocker
Walmart
01.2014 - 04.2015
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Aided in training new team members on best practices for stocking procedures and inventory management systems.
- Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
- Assisted customers with special requests, enhancing their shopping experience at the store.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Improved customer satisfaction by promptly locating items and providing product information.
Van Driver / Teacher Assistant
Agape Unlimited Daycare
05.2009 - 04.2013
- Effectively managed challenging behaviors from passengers while maintaining a calm demeanor under pressure situations.
- Supported other drivers during peak hours or periods of high demand as needed, demonstrating teamwork skills in diverse situations.
- Promoted safe driving habits within the team by consistently following traffic laws and regulations.
- Prepared classrooms daily for optimal learning conditions including clean spaces, organized supplies, and appropriate technology setup.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
Internship
Interactive College of Technology
- Perform preventive maintenance and repairs on HVAC equipment, plumbing and electrical systems, as directed by the supervisor
- Review elevator maintenance records and confirm elevator maintenance is performed per service agreement
- Inspect conditions of elevator machine rooms
- Clean and paint equipment and surrounding areas relating to equipment and equipment rooms
- Develop and maintain positive tenant relationships through prompt, courteous response to tenant requests
- Maintain computerized or manual equipment logs that detail preventive work performed
- Changing filters, coil cleaning, greasing motors, replacing light bulbs and ballasts, inspecting/adjusting belts, and regular inspections of equipment
- Report directly to the Chief Building Engineer, for issues affecting workplace
- Issues ranging from tenant improvement work to preventive maintenance and repair of all building systems in a protective manner that protects and maximizes the value of the property
- Checking building automation management systems functionality, managing own time on a daily basis.
Education
Associate of Applied Science - HVAC Installation And Repair
Interactive College of Technology
Chamblee, GA 01.2017 - 05.2019
High School Diploma -
B.E. Mayes High School
Atlanta 08.2004 - 06.2008
Skills
Analytics
Administrative Support
Computer Skills
Data Evaluation
Problem-Solving
Time Management
Multitasking
Mentoring
Motivational Speaking
Conflict Mediation
References
Available upon request
Timeline
Below Wing/Lead Ramp Agent
Delta Airlines
07.2022 - Current
Tax Examining Technician
Internal Revenue Service
05.2020 - 05.2021
Associate of Applied Science - HVAC Installation And Repair
Interactive College of Technology
01.2017 - 05.2019
Senior Supervisor, Console Operator, Rover, Supervisor, Lobby Officers
Allied Universal Security Services
05.2015 - 01.2019
Stocker
Walmart
01.2014 - 04.2015
Van Driver / Teacher Assistant
Agape Unlimited Daycare
05.2009 - 04.2013
Secretary /Associate
J &J Enterprise
01.2006 - Current
High School Diploma -
B.E. Mayes High School
08.2004 - 06.2008
Internship
Interactive College of Technology