Summary
Overview
Work History
Education
Skills
Leadership Experiences
Timeline
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Raphael Johnson

Charlotte,NC

Summary

Passionate and dedicated sports enthusiast with a comprehensive understanding of sports management principles and practices. Demonstrated leadership abilities through active involvement in college athletics, fostering teamwork, and driving success both on and off the field.

Overview

3
3
years of professional experience

Work History

Ramp Agent

United Airlines (G2)
Charlotte, NC
06.2023 - Current
  • Efficient and timely departure of aircraft by performing various tasks related to underwing services
  • Safely guide and park aircraft, ensuring adherence to safety protocols
  • Collaborate with team members to ensure seamless operations and a well-coordinated workflow.

Command Center Analyst

ACC GDOC INTERN
Charlotte, NC
08.2023 - 12.2023
  • Monitor, record, and log data along with corresponding operational aspects of ACC football games
  • Compile and edit video, completing analytical projects to contribute to comprehensive game day evaluations
  • Assist with game day operations, administration, and officiating projects as part of a dedicated team
  • Learn the logistics of the ACC Football Championship Game to effectively support ACC staff in managing game day operations and coordinating ancillary events.

Guest Relations Associate

BEST CROWD MANAGEMENT CO
Charlotte, NC
08.2021 - 02.2023
  • Provide assistance with tickets, ensuring a smooth and efficient process for spectators
  • Engage in sales activities at the stadium, contributing to revenue generation and customer satisfaction
  • Direct fans to their designated seat sections within the stadium, facilitating an organized and enjoyable experience
  • Greet incoming spectators with a welcoming and friendly demeanor, enhancing the overall atmosphere.

Education

Bachelor of Arts -

JOHNSON C SMITH UNIVERSITY
Charlotte
05-2025

Skills

  • Detailed Oriented
  • Leadership Skills
  • Interpersonal and Social Skills
  • Customer Service
  • Problem Resolution
  • Time Management
  • Communication Skills
  • Critical Thinking
  • Multicultural Awareness
  • Team Management
  • Analytics

Leadership Experiences

I-9 SPORTS, My role involves instructing children in soccer, imparting fundamental techniques that possess universal applicability across various sports. My focus is on nurturing a foundational understanding of key skills that extend beyond soccer, contributing to the overall athletic development of the young participants.

Timeline

Command Center Analyst

ACC GDOC INTERN
08.2023 - 12.2023

Ramp Agent

United Airlines (G2)
06.2023 - Current

Guest Relations Associate

BEST CROWD MANAGEMENT CO
08.2021 - 02.2023

Bachelor of Arts -

JOHNSON C SMITH UNIVERSITY

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Raphael Johnson