Jasmine Joka
Sterling Heights,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Sales Representative
The Vapor Shoppe
05.2022 - Current
- Developed and implemented sales strategies to increase profits.
- Forged strong partnerships with industry influencers to elevate brand reputation within the market.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Server
City Burger
11.2021 - 04.2022
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Inspected dishes and utensils for cleanliness.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
Sterling Heights High School
Sterling Heights, MISkills
- Item Ticketing and Pricing
- Negotiation Tactics
- Sales consultation
- Positive Customer Engagement
- Performance Improvement
- Flexible Hours
- Reliable and Responsible
- Attention to Detail
- Customer Relations
- Friendly and Helpful
- Honest and Dependable
- Customer Service
- Store Organization
- Strong Communication and Interpersonal Skills
Timeline
Sales Representative
The Vapor Shoppe
05.2022 - Current
Server
City Burger
11.2021 - 04.2022
High School Diploma -
Sterling Heights High School