Recent college graduate in health science, looking to pursue a career in the medical field, on track to become a nurse practitioner in the future. I would like to be a part of a team who works together to get the job done and help others to their fullest potential.
Overview
4
4
years of professional experience
Work History
Medical Secretary
Winston Staffing Services
Manhattan, NY
10.2024 - Current
Answered incoming calls in a professional manner and directed them to the appropriate personnel.
Verified patient demographics and insurance information prior to each visit or procedure.
Monitored patient messages sent via the My connect portal or phone message system and responded accordingly.
Created new patient files when needed and ensured that all documents were properly filed.
Scheduled and confirmed patient appointments.
Scheduled laboratory tests, imaging studies and other procedures as requested by the physician.
Responded to inquiries from patients regarding billing, scheduling and appointment changes.
Provided administrative support to medical staff, including data entry and document preparation.
Ensured compliance with healthcare regulations and maintained patient confidentiality.
Patient Navigator
Aya Healthcare
Brooklyn , Ny
10.2023 - 02.2024
Provided assistance to patients and families with navigating the health care system.
Identified and coordinated resources for patient needs, including referrals to community services.
Collaborated with medical professionals to ensure timely access to appropriate services
Assist in appointment coordination and authorizations various treatments
Contact patients patients in advance to confirm appointments
Facilitate care with multiple departments
Assists patient in waiting area with non clinical aspects of paperwork.
Coordinates multi-site appointments and schedules ancillary appointments as requested
Facilitates access to medical team and informs physicians of status changes or obstacles to patient treatment compliance
Assist incoming calls and voicemails to schedule new patients, schedule follow ups, reschedule appointments and cancellation.
Henry St. Clinic Patient Registrar
City of Stamford Department of Health
Stamford, CT
11.2022 - 05.2023
Responsible for checking in and out patients, scheduling of patient appointments, verification of insurance, entering demographic data
Scheduled patients efficiently, follow up with patients for missed appointments
Assisted with referrals to external agencies/services
Received incoming telephone calls, redirects those calls and/or records messages
Ensure that patient records are accurate and complete, and that patient confidentiality is strictly maintained
Participated in Quality Improvement / meeting activities
Made sure patients sign the proper documentation to ensure privacy throughout their visit (such as HIPPA and Vaccination Administration
Consent Forms)
Inbound Stower & Outbound Packer
Amazon
North Haven, CT
07.2021 - 10.2022
Responsible for storing merchandise in assorted size bins
All items are inspected for damages, scanned as they are stowed to ensure virtual and physical locations match accuracy of inventory to prevent false overages or true shortages
Responsible for, on the other hand, fulfills customer orders
That means picking, packing and shipping customer orders within specific and tight deadlines.
Student Intern
Department of Health of Stamford
Stamford, CT
03.2022 - 05.2022
Assisted with public health outreach and health education and promotion campaigns
Participated with health fairs
Adhere to confidentiality requirements
Assisted the school nursing and dental programs with non-clinical public health activities
Assisted the Community Nursing program with non-clinical public health activities
Assisted with the department’s Medical Reserve Corp Volunteer program
Participated in conference calls and meetings with the State Department of Public Health
Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
Worked with management and instructors to establish core skills related to job and industry.