Jasmine Labrador
West Palm Beach,FL
Summary
Results-driven Operations Manager with a diverse background in client relations, staff training, financial accountability, and day-to-day business operations. Proven ability to manage cash transactions, payroll, scheduling, and administrative responsibilities while maintaining exceptional customer service and operational efficiency. Experienced in high-end hospitality and independently managing a client-focused business, with a strong commitment to professionalism, accuracy, and organizational excellence.
Overview
2
2
Languages
2027
2027
years of professional experience
Work History
Operations Manager
Pro Sunshine Cleaning
West Palm Beach, Florida
12.2022 - Current
- Supported daily business operations and administrative tasks.
- Trained and mentored staff on cleaning techniques and safety protocols.
- Prepared and organized client invoices and billing documentation.
- Assisted in delivering residential and commercial cleaning services to maintain high client satisfaction.
Licensed Medical Esthetician
Business Owner
Wellington, FL
03.2020 - 10.2022
- Owned and operated private esthetics studio, delivering customized medical skin care treatments.
- Provided lash and brow services tailored to individual client preferences.
- Engaged in ongoing training to remain current with industry trends and techniques, ensuring high-quality service.
Licensed Medical Esthetician
Spaesthetics
Wellington, FL
08.2018 - 03.2020
- Administered advanced medical skin care treatments in a clinical setting.
- Provided customized skin treatments and consultations for diverse clientele.
- Facilitated client consultations and developed personalized treatment plans.
- Delivered body contouring treatments utilizing state-of-the-art techniques.
- Laser Hair Removal
- Lash Extension Services
Hostess/Server
Cucina Palm Beach
Palm Beach, Florida
11.2017 - 12.2018
- Fine dining service standards
- Guest Relations
- Professional Communication
- Handling high-value transactions
- Managed multiple tasks effectively under pressure
Head Hostess
Havana
West Palm Beach, Florida
2017 - 2018
- Welcomed guests and managed reservations efficiently.
- Trained new host staff on customer service standards and restaurant policies to ensure consistent service quality.
- Organized special events and private functions.
- Managed cash drawer operations, ensuring accuracy and accountability at shift end.
Payroll Coordinator/Cash Handler
Havana
West Palm Beach, Florida
2015 - 2018
- Resolved employee payroll inquiries and ensured accuracy of payroll records and documentation to support timely processing.
- Compiled payroll reports and facilitated audit requirements to maintain compliance.
- Safely handled and deposited large-volume cash transactions with accuracy and accountability.
- Handled financial errands with confidentiality, including collecting and securely transporting rental payments from privately owned properties to ensure proper cash flow.
Education
Some College (No Degree) - Facial Specialty
Palm Beach State College
Lake Worth, FL07-2018
Skills
- Operational strategy
- Client relationship management
- Customer retention
- Invoice preparation
- Financial operations
- Performance monitoring
- Staff training techniques
- Staff management
- Team building/leadership
- Operational strategy
- Business development
- Customer service excellence
- Problem resolution
- Financial accountability
- Professional communication
- Customer retention
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Operations Manager
Pro Sunshine Cleaning
12.2022 - Current
Licensed Medical Esthetician
Business Owner
03.2020 - 10.2022
Licensed Medical Esthetician
Spaesthetics
08.2018 - 03.2020
Hostess/Server
Cucina Palm Beach
11.2017 - 12.2018
Head Hostess
Havana
2017 - 2018
Payroll Coordinator/Cash Handler
Havana
2015 - 2018
Some College (No Degree) - Facial Specialty
Palm Beach State College