I am a dependable, detail-oriented professional with strong work ethic and dedication to achieving my goals, both personal and work-related. I am knowledgeable in many aspects of Food & Beverage, from front of house to back of house, and willing to go above and beyond to properly execute an excellent guest experience that they will remember. I have good communication skills and am good at reading the guest.
Increased efficiency by streamlining coordination processes and implementing new organizational systems.
Input schedules to an HR-based system
Managed checkbook and invoices
Kept track of employee documentation
Read and responded to reviews for all PRD restaurants
Knowledge in Excel, InfoGenesis, and other general computer programs
Managed project timelines for successful completion, ensuring company milestones were met and deadlines were adhered to.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Coordinated and communicating with different departments, resulting in seamless project execution and enhanced outcomes.
Fine Dining Server
Shula's Steakhouse In Hilton UF Conference Center
02.2017 - 06.2023
Started as a busser and worked my way up to host, food runner, server assistant, and then server
Properly communicated with the kitchen to course out 4-course meals in a timely, seamless manner
Implemented proper steps of service
Knowledge of wine, champagne, and beverage service
Knowledge of meat cuts, marbling, aging process, and origin
Wine and beverage pairing knowledge
Polishing silver and glassware
Execute professional table set-up with white tablecloths, folded linens, silverware and charger plates
Fold and restock linens and tablecloths
Answer questions and effectively communicate to the guests how dishes are served and prepared, from description of meat temperature to knowledge of portions
Willing to go above and beyond for the guest
Effective allergy communication and mindfulness
Navigated POS system
Collaborated with kitchen and support staff for seamless communication and accurate preparation of customized orders
Maintained a polished appearance, contributing to the upscale ambiance desired by patrons
Large parties of weddings or business meetings
Trainer and lead server
Collaborated ideas with both bartenders and head chefs for Holiday specials
Baker / Barista / Server
Flour Pot Bakery
05.2015 - 02.2017
Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace
Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes
Operated an espresso machine
Developed creative seasonal recipes, attracting new customers and increasing bakery sales