Jasmine Lawson
Houston,TX
Summary
Dynamic manager with a proven track record at Brinker International, skilled in operations management and team leadership. Enhanced guest satisfaction through exceptional customer service and effective staff training. Successfully implemented inventory management strategies, optimizing stock levels and improving efficiency. Committed to fostering a motivated and engaged workforce.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
Brinker Internationl, Chili's Grill & Bar
Houston, TX
02.2025 - Current
- Supervised daily operations to ensure smooth restaurant functioning.
- Trained team members in customer service best practices and operational procedures.
- Monitored inventory levels and coordinated stock replenishment with suppliers.
- Implemented quality control measures to maintain food safety and hygiene standards.
- Assisted in scheduling staff shifts to optimize labor efficiency and coverage.
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
Team Member
Brinker Internationl, Chili's Grill & Bar
Houston, TX
12.2022 - 01.2025
- Delivered exceptional customer service, enhancing guest satisfaction and fostering repeat business.
- Collaborated with team members to maintain efficient kitchen operations during peak hours.
- Assisted in training new staff, ensuring adherence to operational standards and procedures.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Contributed to team success by completing jobs quickly and accurately.
- Assisted with inventory counts and stocking of merchandise.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Crew Member
Sonics Drive In
Houston, TX
08.2020 - 02.2022
- Delivered exceptional customer service in fast-paced environment.
- Operated drive-thru system efficiently, ensuring timely order processing.
- Maintained cleanliness and organization in dining and kitchen areas.
- Collaborated with team members to achieve high standards of food preparation.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
High School Diploma -
Texas Virtual Academy At Hallswille
Lewisville, TX06-2021
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Operations management
- Project management
- Shift scheduling
- Employee onboarding
- Inventory management
Certification
- restaurant manager food safety License
Languages
Spanish
Limited Working
Interests
- getting a Bachelors degree in business management
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Community Cleanup
- Designing and Printing 3D Models
- I like working with my hands and fixing things
- Crafting and DIY Projects
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Timeline
Manager
Brinker Internationl, Chili's Grill & Bar
02.2025 - Current
Team Member
Brinker Internationl, Chili's Grill & Bar
12.2022 - 01.2025
Crew Member
Sonics Drive In
08.2020 - 02.2022
High School Diploma -
Texas Virtual Academy At Hallswille