Jasmine Layton
Springtown,TX
Summary
Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Overview
1
1
year of professional experience
Work History
Bakery Clerk
Brookshire Grocery
Azle, Texas
07.2023 - 05.2024
- Greeted customers, answered questions, and provided product knowledge.
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Prepared baked goods such as cakes, pies, cookies, donuts, and other pastries according to recipes.
- Keep track of inventory via computer system
- Order more product for inventory
- Stock selves with baked goods
- Packaged and labeled baked goods
- Print out labels
- Organized freezers and made sure they were clean
- Take cake orders in person and over the phone
- Verified that all products were labeled with correct pricing information.
- Received incoming shipments of ingredients and supplies for baking operations.
- Baked breads, rolls, muffins, cakes, cupcakes, cookies and other pastries following established recipes.
- Checked expiration dates on all food items to ensure freshness of products being sold.
- Adhered to safety standards when handling hot ovens or sharp knives used in the preparation of baked goods.
- Stocked shelves with freshly made items throughout the day ensuring a full selection at all times.
- Decorated cakes according to customer requests while maintaining quality control standards.
- Rotated stock in accordance with first-in-first-out policy to minimize waste from expired product.
- Provided excellent customer service by promptly addressing complaints or concerns about product quality or availability.
- Used bread slicers and other bakery equipment to handle high-volume operations needs.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Personalized cakes by writing desired words or adding other customizations.
- Labeled bakery items by inputting data into digital weighing machine.
- Assisted bakery manager with coordinating product ordering, receiving, and stocking.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
- Listened to guests to understand needs and help each person select optimal products and services.
- Stayed on top of changes in bakery menu to provide customers with optimal service.
- Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
- Managed customer complaints and resolved issues in a timely and professional manner.
- Assisted in creating promotional displays for seasonal and special bakery products.
- Ensured freshness and quality of bakery goods by performing regular quality checks.
- Followed recipes and baking instructions precisely for consistent product quality.
- Wrapped, weighed, and priced bakery items, ensuring accurate labeling.
- Conducted inventory checks and restocked bakery supplies and ingredients.
- Tracked sales and reported discrepancies to the supervisor.
- Maintained a clean and organized bakery area, complying with health and safety regulations.
Education
High School Diploma -
Azle High School
Azle, TX05-2024
Skills
- Consumer service
- Organization
- Working with computer systems
- Move heavy boxes
- Packaging
- Decorating
- Over the phone customer service
- Cake/cupcake decorating
Timeline
Bakery Clerk
Brookshire Grocery
07.2023 - 05.2024
High School Diploma -
Azle High School