Seeking a position to advance my skills and use those skills to further the goals of the company as well as my career.
Overview
9
9
years of professional experience
Work History
Office Manager
Elite Machining & Engineering Svcs, LLC
Yorba Linda, CA
06.2022 - Current
Managed daily office operations to enhance workflow efficiency.
Coordinated scheduling and logistics for meetings and client engagements.
Oversaw inventory management, ensuring adequate supplies for all departments.
Streamlined communication processes between teams to improve collaboration.
Implemented new filing system, increasing document retrieval speed by 30%.
Developed and enforced policies that improved workplace safety compliance.
Analyzed operational data to identify areas for process improvement initiatives.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Completed bi-weekly payroll for [Number] employees.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Conducted ongoing reviews of program financial systems to assess cost control measures.
Monitored financial data and created accurate estimates using QuickBooks to enhance customer service and support sales efforts.
Administrative/Executive Assistant
The Law Offices of Gary R. Carlin
02.2022 - 06.2022
Extend support to all departments including Worker’s Compensation and Civil departments including reception, intakes of new clients, assisting CEO in legal and administrative tasks; Run Payroll; Maintain personnel records in accordance with company policy; Enforce company policies, rules, and regulations; Process, train, and mentor new employees; Data Entry; Customer service; Bill Paying; troubleshooting all company email, payroll, and technological accounts; Assists CEO directly with all matters, in and out of job description.
Full Time
Duties
Facilitated communication between clients and attorneys, enhancing client relations and service delivery.
Implemented office procedures that improved operational efficiency and reduced processing time for requests.
Trained new administrative staff on office protocols, fostering a collaborative work environment.
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Processed travel expenses and reimbursements for executive team and senior management group.
Administrative/Executive Assistant
Ortega Counseling Center – Vocational Rehab Center
04.2019 - 01.2022
Extend support to all departments for a Worker’s Compensation vocational rehab center including reception, intake eligibility specialist, counseling, counselor assistance, marketing; Represent company in Worker’s Compensation court proceedings; Review all Worker’s Compensation pleadings and medical reports; Run Payroll; Maintain personnel records in accordance with company policy; Enforce company policies, rules, and regulations; Process, train, and mentor new employees; Data Entry; Customer service; Auditing and creating invoices; Assists CEO directly with all matters, in and out of job description.
Full Time
Duties
Human Resources Specialist
Sears Store Unit #1149
11.2017 - 04.2019
Money handler; Maintain personnel records in accordance with company policy; Enforce company policies, rules, and regulations; Process, train, and mentor new employees; Assist in interview process; Store management.
Full Time
Duties
Education
High School - Academic Honors
La Serna High School
01-2014
Associate of Science -
Cypress College
Cypress, CA
05-2027
Skills
Fluent in Spanish
Customer service
Office management
Organizational skills
Data entry
Clear oral/written communication
Billing
Scheduling and calendar management
Administrative support
Payroll processing
Bookkeeping
Mail handling
Scheduling
Inventory control
Workflow optimization
Financial reporting
Financial tracking
Budgeting expertise
Timeline
Office Manager
Elite Machining & Engineering Svcs, LLC
06.2022 - Current
Administrative/Executive Assistant
The Law Offices of Gary R. Carlin
02.2022 - 06.2022
Administrative/Executive Assistant
Ortega Counseling Center – Vocational Rehab Center