Jasmine Lucas
Columbus,GA
Summary
Proven leader with a track record of enhancing operational efficiency relocating to Columbia, SC. A great asset to this location by implementing strategic planning and operations management. Skilled in training and mentoring, I excel in employee motivation and staff development, significantly improving team performance. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Provide leadership and vision which drives teams to meet goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Donor Screening Supervisor
Octapharma Plasma Inc.
Columbus, GA
04.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled donor complaints with ease and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Shift Manager
Bojangles' Restaurants
Columbus , GA
01.2018 - 03.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Education
Phlebotomy/CPR Certification - Phlebotomy/CPR Training
101 Technical College
Columbus, GA03-2023
GED -
Tillinghurst Adult Education
Columbus, GA12-2010
Skills
- Staff Management
- Business Development
- Inventory Control
- Process Improvement
- Business Administration
- Employee Motivation
Certification
- CPR Certified
- Phlebotomy Certified
Timeline
Donor Screening Supervisor
Octapharma Plasma Inc.
04.2023 - Current
Shift Manager
Bojangles' Restaurants
01.2018 - 03.2023
Phlebotomy/CPR Certification - Phlebotomy/CPR Training
101 Technical College
GED -
Tillinghurst Adult Education
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