Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jasmine Mack

Mount Vernon,USA

Summary

To obtain a position that will utilize/advance my skills. Dedicated team player with outstanding work ethic eager to take on new challenges and learn new skills. Willing to relocate: Anywhere Authorized to work in the US for any employer

Professional ready to excel in document coordination roles. Adept at managing comprehensive document workflows and ensuring compliance with industry standards. Reliable team player focused on achieving seamless operations and accommodating evolving needs. Proficient in document management systems and detail-oriented.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Document Coordinator

Mount Vernon City Hall
Mount Vernon, NY
10.2025 - Current

Assistant to all DOB Inspectors in preparing documents such as violations to be posted and mailed, violation dismissal letters, DSS letters, condemnation letters, permit letters of completion/compliance (if associated with violations), summonses for court appearance, taking some incoming calls for inspectors and making some outgoing calls for inspectors, as well as, scheduling some inspections (mostly upon request).

The document coordinator prepares other documents and reports, such as, property information searches, (includes certificates of occupancy, permits and violations). FOIL requests, some inquiry reports from letters and emails, along with some weekly, monthly, quarterly, yearly reports, as well as, assisting with and/or creating mass mailings. The document coordinator must make time to assist the welcomed title searchers.

Secretary

St. Vincent's Hospital Westchester
Harrison, NY
12.2023 - 12.2024
  • Provides all aspect of office support services including typing, report work, record keeping, telephone reception and related organizational duties. Assigned tasks require initiative, organization and independent judgment in solving routine problems. Provides clerical duties for all services as required.

Client Service Representative Supervisor

VILLAGE ANIMAL HOSPITAL
Larchmont, NY
01.2016 - 10.2023
  • Checking patients in and out efficiently, processing payments for past due and current balances on patient accounts, resolve customers disputes, patient care follow ups, project management, recruiting coordination, workday
  • Skills Used: Medical billing, EMR experience, Great customer Service, Medical Records, multiline telephone, workday system, project management, recruiting coordination, Type 53 wpm

Front Desk Clerk

Swim Tank
West Harrison, NY
02.2018 - 08.2018
  • Checking clients in and out efficiently, processing payments for past due and current balances on patient accounts, resolve customers disputes, Sorting, filing, copying, printing, faxing, organizing any disarranged areas, emailing, answering heavy phone systems, running errands, and any other duties which pertained to the position
  • Skills Used: Accounts Receivable , accounts payable, human resources, EMR, cash register handling, Great customer Service, Type 60 wpm

Customer Service Representative

Eastern Account Systems
Brookfield, CT
07.2015 - 12.2015
  • Receive past due and current balances on customer accounts, resolve customers disputes, restore any interrupted services, etc.
  • Responsibilities

Direct Support Professional

Ices, Inc
Naugatuck, CT
01.2014 - 07.2015
  • Providing training and support to help individuals with intellectual and physical disabilities utilize ancillary resources, such as public transportation and community-based education opportunities for workplace success. Also working cooperatively with employers and community resource providers to help the individuals succeed with great potential for personal growth, independence, satisfaction and productivity.
  • Skills Used Billing & Coding, account payable/receivables Type 57 wpm, great customer service skills

Mail Handler's Asst

United States Postal Service
White Plains, NY
05.2013 - 06.2013
  • Sorting mail and magazines to the designated locations to be mailed off the following morning

Office Assistant Intern

Education & Opportunity Employment Center
Yonkers, NY
06.2012 - 09.2012
  • Responsible for sorting, filing, copying, printing, faxing, organizing any disarranged areas, emailing, answering heavy phone systems, running errands, and any other human resources duties which pertained to the position.
  • Computer Skills:
  • Ms Word
  • Ms Excel Outlook

Education

Early childhood education - N/a

Post University
Waterbury, CT
12-2009

Regents - Regents Diploma

Mount Vernon High School
Mount Vernon, NY
06-2009

Skills

  • Typing
  • Medical Terminology
  • ADP (1 year)
  • Recruiting (8 years)
  • Typing (6 years)
  • Project coordination (8 years)
  • Cash Handling (5 years)
  • Account receivable (3 years)
  • Medical records
  • Office Admin (5 years)
  • Front desk
  • Hospitality
  • Powerpoint (Less than 1 year)
  • Word (10 years)
  • Medical Billing
  • Human resources
  • Google Docs
  • Multi-line Phone Systems
  • Cash Register (5 years)
  • Front Desk (9 years)
  • Customer service
  • Windows
  • Office 365
  • Medical terminology
  • Cash handling
  • Microsoft Office (8 years)
  • Cash register
  • Medical Office Experience
  • Human Resources (2 years)
  • Accounts Payable (3 years)
  • Medical Records (2 years)
  • Medical Receptionist
  • Medical Scheduling
  • EMR systems
  • Cash Management (2 years)
  • Excel (2 years)
  • Cash management
  • Customer relationship management
  • Workday (8 years)
  • Front Office (10 years)

Certification

  • Driver's license
  • TS/SCI

Timeline

Document Coordinator

Mount Vernon City Hall
10.2025 - Current

Secretary

St. Vincent's Hospital Westchester
12.2023 - 12.2024

Front Desk Clerk

Swim Tank
02.2018 - 08.2018

Client Service Representative Supervisor

VILLAGE ANIMAL HOSPITAL
01.2016 - 10.2023

Customer Service Representative

Eastern Account Systems
07.2015 - 12.2015

Direct Support Professional

Ices, Inc
01.2014 - 07.2015

Mail Handler's Asst

United States Postal Service
05.2013 - 06.2013

Office Assistant Intern

Education & Opportunity Employment Center
06.2012 - 09.2012

Regents - Regents Diploma

Mount Vernon High School

Early childhood education - N/a

Post University