Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Samantha Leonard

Oark,AR

Summary

Dynamic leader with a proven track record at Norfleet Land Services, excelling in organization and expert execution of strategic plans. Spearheaded document coordination and led teams to exceed regional goals, demonstrating exceptional ability to learn quickly and maintain positive morale. Skilled in policy analysis and adept at fostering client relationships.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Document Coordinator

Norfleet Land Services
Fort Worth, TX
09.2022 - Current
  • Organize, digitally name, upload, and keep a hard copy of all documents needed for the client and landowner.
  • Track and resend documents that didn't get to landowners
  • Keep accurate records of what is needed for any and all agreements
  • Reporting agreements to proper channels according to state and county requirements
  • Utilized check writing authority to execute payment to landowners for inital and any deferred payments

Account Resolution Specialist

Drew Dileo State Farm
Baton Rouge , LA
04.2019 - 04.2022
  • Reviewed, added, or created new policies due to client's needs.
  • Analysed and explained policies
  • Kept track of client accounts and required documents needed
  • Lead sales meetings and trained new employees
  • Lead region in sales production in more than one category
  • Kept coworkers on task and assisted them in their sales

Assistant Store Manager

AT&T
Gonzales , LA
10.2015 - 04.2019
  • Observing and documenting interactions with sales reps and customers
  • Putting a plan in place for reps to sharpen their skills, following up, help execute plan, changing plan as needed
  • Plan and hold meetings with sales staff quarterly
  • De-escolate upset customer experiences and find solutions
  • Make a plan for the store and employees to make sure our location hit regional sales goals

Education

Associate of Science - Pharmacy Technition

Fortis College
Baton Rouge, LA
12-2014

Some College (No Degree) - Business

Southeastern Louisiana University
Hammond, LA

Skills

  • Organization
  • Expert execution of plan
  • Fast learner/ quick on my feet
  • Willingness to learn
  • Use resources and research
  • Promptness
  • Creating and maintaining positive moral

Certification

  • Louisiana Insurance License (Fire, Auto, Life, Health)

Accomplishments

  • 2005-2006 Louisiana Pecan Festival Queen
  • 2017 ARSM Choice Award for Leadership
  • 2021 State Farm Baton Rouge Region Top Dog of Sales

Timeline

Document Coordinator

Norfleet Land Services
09.2022 - Current

Account Resolution Specialist

Drew Dileo State Farm
04.2019 - 04.2022

Assistant Store Manager

AT&T
10.2015 - 04.2019

Associate of Science - Pharmacy Technition

Fortis College

Some College (No Degree) - Business

Southeastern Louisiana University

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Samantha Leonard