Jasmine Mahr
Decatur,AL
Summary
Skilled in training teams for peak performance, significantly enhancing service standards and client engagement. Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
10
10
years of professional experience
Work History
Agent
Three Sisters Bonding Inc.
Decatur, AL
03.2021 - Current
- Informed clients of policies and procedures.
- Adopted customer feedback in process and system improvement initiatives.
- Called prospective clients in market area to explain products offered and qualify leads.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
Retail Sales Associate
431 Thrift
Anniston, AL
03.2019 - 03.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Server Trainer
Longhorn Steakhouse
Decatur, Al
12.2014 - 01.2017
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Provided continuous evaluation and feedback to server employees.
Education
High School Diploma -
Danville High School
Danville, AL05.2013
Skills
- Contract Negotiations
- Event Promotion
- Performer Promotion
- Marketing Management
- Lead prospecting
- Legal Advisory
- Ensuring customer satisfaction
Timeline
Agent
Three Sisters Bonding Inc.
03.2021 - Current
Retail Sales Associate
431 Thrift
03.2019 - 03.2020
Server Trainer
Longhorn Steakhouse
12.2014 - 01.2017
High School Diploma -
Danville High School