Incorporated understanding of multiple learning modalities and leveraged assessments to develop personalized enrichment curricula.
Procured new supplies and equipment in line with budget goals.
Coordinated logistics for meals, field trip transportation and program delivery.
Researched best practices and developed strategies to improve program outcomes.
Coordinated the planning, development, implementation, and evaluation of specific programs and activities for youth between the ages of 6 and 18 to boost engagement.
Provided leadership and supervision to assigned program and volunteer staff.
Built and maintained a professional relationship with all Club members and their families.
Cafe Supervisor
Thompson Hospitality
Richmond, VA
11.2022 - 06.2023
Trained new employees in operational procedures and modeled duties for front and back house positions.
Developed menu items to help keep profits up and prices affordable for customers by balancing high and low food costs.
Delegated work to staff, setting priorities and goals.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Department Supervisor
H&M Hennes & Mauritz
San Luis Obispo, CA
09.2018 - 06.2022
Hired, trained and coached employees to deliver world-class customer service.
Delegated tasks appropriate to individual employees to provide development opportunities.
Administered payroll and maintained proper documentation of employee personnel.
Performed human resources functions by conducting new hire orientation and administering benefits.
Bartender, Barista and Cashier
The Artful Dodger
Harrisonburg, VA
07.2013 - 07.2018
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware, restocking items and reconciling cash drawer
Back of House Supervisor
Mrs. Green's
Harrisonburg, VA
09.2011 - 04.2015
Contributed to successful shift management by helping with inventory and food ordering as well as team scheduling and work assignments.
Prepared salad bar items in a timely manner and according to restaurant specifications.
Supervised successful team of 12 floor attendants by conveying project information consistently, quickly resolving issues and delivering constructive feedback.
Education
Associate of Arts - Psychology
Cuesta College
WeyersWeyersfloorspecificationsGelatoSan Luis Obispo, CA