Jasmine Marks
Dothan
Summary
Experienced restaurant manager with over two years of leadership in fast-paced dining environments. Skilled in team motivation and morale-building, with a proven ability to foster strong relationships with both staff and customers. Responsible for supply budgeting and inventory management, ensuring efficient operations and cost control.
Overview
4
4
years of professional experience
Work History
Manager
Ooka Sushi
01.2023 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved marketing to attract new customers and promote business.
- Managed and motivated employees to be productive and engaged in work.
- Managed inventory control, cash control, and store opening and closing procedures.
Assistant Manager
Clark Cinemas
08.2021 - 04.2023
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Server Shift Leader
O'Charleys
10.2022 - 01.2023
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
Education
Associate of Arts - Liberal Arts
George C Wallace Community College
Dothan, AL12-2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Complex Problem-solving
Timeline
Manager
Ooka Sushi
01.2023 - Current
Server Shift Leader
O'Charleys
10.2022 - 01.2023
Assistant Manager
Clark Cinemas
08.2021 - 04.2023
Associate of Arts - Liberal Arts
George C Wallace Community College
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