Jasmine Marshall
Mobile ,AL
Summary
Results-oriented Store Lead with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Overview
10
10
years of professional experience
Work History
Store Lead
Walmart
Mobile, AL
09.2021 - Current
- Implement and provide supervision of daily processes to improve customer experience both in store and through digital to overall improve store financial success.
- Reduced inventory discrepancies by having teams to execute the daily operations of procedures put in place to have a steady inventory flow that is available for customers.
- Provide supervision and development for management and hourly associates to reduce turnover and promote qualified associates.
- Uphold the company’s Open Door Process by meeting with associates confidential regarding concerns and reacting to all issues that they have.
- Provide overall direction to a team of managers by strategically planning needs by analyzing business objectives and customer needs.
Market Coordinator
Walmart
Mobile, AL
09.2020 - 09.2021
- Coordinate financial and business data by collecting and analyzing data information among a group of eleven stores and communicating to research to managers and market team leaders.
- Support a group of stores by escalating and obtaining a resolution of outstanding issues.
- Develop, communicate, and implement processes and practices to meet business needs by collaborating with managers, peers, business partners and customers.
- Lead and manage administration aspects of calendar manager, event planning and travel scheduling among a group of store managers and a market manager.
- Live values of Walmart - Culture Champion, Servant Leadership, Curiosity & Courage, Customer Focus, Associate & Customer Focus, Digital Transformation
Assistant Store Manager
Walmart
Mobile, AL
09.2014 - 09.2021
- Lead and develop teams effectively by teaching, training by touring and actively listening to associates
- Provide supervision and development opportunities for hourly associates
- Drives the financial performance and sales of the designated store area by reviewing and evaluating store P&L
- Coordinates, complete, and oversee job related activities while enforcing daily processes.
- Ensure compliance with company policies and procedures and processes are executed daily.
Education
Bachelor Of Arts For Teaching - Elementary Education
University of South Alabama
Mobile, AL12.2013
Associates Of Liberal Arts -
Alabama Southern Community College
Monroeville, AL05.2009
Skills
- Store operations
- Staff Training and Development
- Goal Setting and Achievement
- Problem-Solving
Timeline
Store Lead
Walmart
09.2021 - Current
Market Coordinator
Walmart
09.2020 - 09.2021
Assistant Store Manager
Walmart
09.2014 - 09.2021
Bachelor Of Arts For Teaching - Elementary Education
University of South Alabama
Associates Of Liberal Arts -
Alabama Southern Community College