Jasmine Martinez

The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures.

• LOP: Leads floor for management team to cover breaks during non-peak periods
• Supervisory level register access
• Opening / Closing Shift: May be required to open or close store during specific periods based on business needs
• Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
• Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience

• Responsible for leading, engaging, motivating and accountability of assigned team members or CVS work area (production, pack-out, etc.)
• Responsible for weekly scheduling of assigned team members or work area. Scheduling should take into account the workflow volume, delivery times, and file transmission times to ensure zero customer impact occurs. Holds team members accountable for tardiness and unexcused attendance.
• Drives the coordination and flow of work to team’s work area ensuring the completion of all assigned work is completed prior to team member being relieved from their shift.
• Provides direction and guidance to team members requiring additional direction.
• Independently researches a variety of complex out-of-balance transactions and possesses the ability to make necessary approvals.
• Monitors productivity standards and holds team members accountable for meeting or exceeding goals. Assists with training for productivity improvement.
• Conducts daily Huddles with workgroup to ensure effective two-way communication is ongoing with team members. Discussions include sharing productivity results, highlighting any customer impacting issues that need resolved, and to celebrate success
• Ensures workgroup maintains compliance with all company policies and procedures including individual bank and state and federal regulations.
• Ability to stand for long periods of time, required to lift up to 50 pounds.
• Ability to create a level of engagement and collaboration with peer supervisors to ensure seamless flow of work from area to area.
• Ensures Teller’s balance orders/deposits with appropriate balancing documents and balanced work is assigned and custody control assigned to the Vault Custodian

Assistant store Manager's role is to run a store successfully working on the sale’s floor, They’re in constant contact with their customers and staff. They're responsible for ensuring their staff give great customer service as well as monitoring the financial performance of the store.

• Recruiting, training, supervising and appraising staff
• Managing budgets
• Maintaining statistical and financial records
• Dealing with customer queries and complaints
• Overseeing pricing and stock control
• Maximizing profitability and setting/meeting sales targets, including motivating staff to do so.
• Ensuring compliance with health and safety legislation.
• Preparing promotional materials and displays

Lead of service will support the ongoing success of all operational functions within the store which includes all aspects of the customer service experience, cash handling, markdown compliance, product pricing, and signage. Overseeing each of these functions, Lead of Service will drive sales and productivity by promoting our products and producing the highest quality shopping experience for the customers

• Create an outstanding buying experience for the customer
• Execute floor leadership—own the sales floor with the Store Manager; greet all customers in a professional, friendly, and timely manner, including answering phones and directing customer inquiries. Set the ideal example of an exceptional Sales Associate – be the one other Sales Associates look to for guidance on how to succeed
• Coach and develop Sales Associates in assessing customer needs and right fitting the customer with the total technology solution.
• Work with the Sales Associates to problem solve customer issues.
• Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling and deposits as governed by operations control standards.
• Assist in other tasks, duties, or projects as assigned by management.

• Responsible for welcoming and greeting customers in a courteous and professional manner.
• Handle the tasks of offering outstanding customer service by extending help in locating required goods
• Perform responsibilities of organizing and maintaining the floor in a first-rate visual presentation.
• Handle the tasks of offering new arrivals and bags to the customers.
• Perform responsibilities of maintaining friendly and professional behavior with customers and co-workers.
• Responsible for assisting customers in the fitting rooms.

Fast food cashiers manage all monetary exchanges in the restaurant by taking orders and ringing up transactions, serve as a liaison between the customer, the managerial staff and the kitchen staff, and keep the front area of the restaurant clean and well stocked

• Greets all customers politely when they enter the restaurant.
• Records customer orders, both at the counter and at the drive-through (if applicable)
• Helps cook food and otherwise works in the kitchen, when necessary
• Up-sells in-store promotions, when applicable
• Listens to and resolves customer complaints, suggestions, and inquiries.
• Keeps the counter and dining area neat and clean.
• Restocks napkins, straws, lids, and other supplies in the dining area.
• Handles bank transactions for the restaurant.
• Keeps track of a cash drawer and ensures it is balanced at the end of the shift.