Jasmine McCoy
Johns Incredible Pizza
11308 S Figueroa St Apt A,CA
1
Certification
Dynamic manager with a proven track record at Johns Incredible Pizza, excelling in team leadership and customer service. Expert in staff training and operational efficiency, driving improvements that enhance guest experiences. Adept at time management and decision-making, ensuring seamless operations and high-quality service delivery.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Work History
Manager
- Supervised daily park operations across attractions, food service, and guest areas
- Coordinated team schedules, task assignments, and shift coverage to maintain service flow
- Trained staff on guest service standards, safety procedures, and operational expectations
- Monitored cleanliness, food quality, and attraction readiness throughout service periods
- Collaborated with leadership on staffing, workflow improvements, and operational efficiency
- Managed and motivated employees to be productive and engaged in work.
Wheelchair Agent
- Assisted passengers with safe wheelchair transport through airport terminals and gate areas.
- Escorted travelers between check-in, security, baggage claim, and departure gates.
- Communicated with gate agents and airline staff to coordinate timely mobility support.
- Maintained wheelchair readiness by inspecting, sanitizing, and reporting equipment concerns.
Education
High School Diploma
Skills
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Staff training and development
Staff management
Goal setting
Documentation and reporting
Certification
Typing Certificate
Timeline
Manager
Johns Incredible Pizza
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Wheelchair Agent
G2 Secured Staff
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Gardena Senior High School
High School Diploma
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