Jasmine Miranda
Quincy,MA
Summary
Adaptable professional with a background in the dining industry. Known for problem solving and teamwork skills, consistently enhancing guest experiences while supporting smooth operations during peak service times.
Overview
5
5
years of professional experience
Work History
Jewelry Consultant
Brilliant Earth
Boston, MA
01.2025 - Current
- Educated customers about sustainable sourcing and craftsmanship processes.
- Assisted in the creation of personalized jewelry designs for clients.
- Collaborated with team members to enhance customer service strategies.
- Maintained client relationships through follow-ups and personalized communication.
- Developed relationships with clients to increase sales opportunities.
Server
Legal Seafood
Boston, Massachusetts
09.2022 - 09.2023
- Served meals and beverages, upholding quality and presentation standards to enhance guest satisfaction.
- Maintained cleanliness of dining and service areas, contributing to a welcoming environment.
- Supported team members during busy shifts, ensuring smooth workflow and timely service.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
Yard House
Boston, MA
10.2021 - 09.2022
- Delivered exceptional customer service in fast-paced dining environment.
- Interacted with guests to enrich their dining experience and satisfaction.
- Coordinated with kitchen staff to facilitate timely food delivery.
- Processed payments efficiently using point-of-sale systems.
Education
High School Diploma -
Brandeis University
Waltham, MASkills
- Menu Knowledge
- Upselling Techniques
- Customer service
- Time management
- Teamwork
- Problem solving
- Public speaking
- Perseverance
Languages
Cape Verdean Creole
Limited
Timeline
Jewelry Consultant
Brilliant Earth
01.2025 - Current
Server
Legal Seafood
09.2022 - 09.2023
Server
Yard House
10.2021 - 09.2022
High School Diploma -
Brandeis University