JASMINE MONTERROSA
Los Angeles,CA
Summary
Dedicated Administrative and Human Resources Support Professional with over 8 years of experience in office coordination, records management, billing, and employee support across corporate, healthcare, and logistics environments. Skilled in maintaining confidential records, ensuring compliance with policies and regulations, and providing efficient administrative and HR support. Strong ability to adapt within structured systems and meet organizational goals with accuracy, professionalism, and integrity.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Clerk / Dental Revenue Cycle Specialist
Vengroff Williams Inc. (VWI)
06.2025 - Current
- Maintain accurate patient, employee, and insurance records in compliance with company and regulatory standards.
- Verify claim documentation, ensure accuracy, and follow up on pending items.
- Assist HR and billing departments by tracking account updates and maintaining confidential data.
- Prepare correspondence, reports, and administrative forms for internal and external review.
- Ensure HIPAA and data security compliance in all documentation processes.
Administrative Assistant / Dental Office Support
James DJ Lim, DDS
08.2022 - 08.2023
- Managed daily front office operations, scheduling, and patient communications.
- Processed billing, payments, and insurance claims accurately and efficiently.
- Maintained patient and staff records while supporting HR-related documentation.
- Provided administrative assistance including filing, data entry, and appointment coordination.
- Handled confidential information and ensured compliance with HIPAA standards.
Caregiver / Administrative Support
Home Guardian Angels
01.2015 - 08.2022
- Documented care logs, client records, and scheduling updates for case managers and family members.
- Maintained administrative files and assisted management with record tracking and compliance reporting.
- Provided client service, appointment coordination, and data accuracy support.
- Additional Administrative & Customer Service Experience
- Jonathan Louis — Logistics Representative (2019)
- The Delivery People — Logistics Analyst (2017–2019)
- Air Fayre — Operations Administrator (2015–2016)
- California Water Service — Customer Service Rep (2015)
- Progressive Protective Services — Concierge/Admin (2014–2015)
Education
Dental Assisting Diploma & X-Ray License - undefined
Southern California Regional Occupational Center
01.2022
A.A. - Liberal Arts: Health Professions
West Los Angeles College
01.2022
Skills
- Personnel File Management
- HR & Payroll Support
- Policy & Records Compliance
- Employee Onboarding & Documentation
- Data Entry & Accuracy Verification
- Confidential Information Handling (HIPAA)
- Customer / Employee Service Relations
- Microsoft Office & HRIS Software
Certification
- HIPAA Compliance
- CPR/BLS Healthcare Provider
Timeline
Administrative Clerk / Dental Revenue Cycle Specialist
Vengroff Williams Inc. (VWI)
06.2025 - Current
Administrative Assistant / Dental Office Support
James DJ Lim, DDS
08.2022 - 08.2023
Caregiver / Administrative Support
Home Guardian Angels
01.2015 - 08.2022
Dental Assisting Diploma & X-Ray License - undefined
Southern California Regional Occupational Center
A.A. - Liberal Arts: Health Professions
West Los Angeles College