Dedicated server and bartender with a focus on exceptional customer service and effective communication. Known for adaptability and punctuality, contributing to increased guest satisfaction and team efficiency.
Overview
6
6
years of professional experience
Work History
Server/Bartender
Anoche
Portland, ME
04.2023 - Current
Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
Prepared and served a variety of beverages, maintaining high standards of quality and presentation.
Collaborated with kitchen staff to coordinate timely food delivery and enhance overall dining experience.
Trained new team members on menu offerings, service techniques, and operational procedures for efficiency.
Guest Service Representative
Animal Refuge League of Greater Portland
Westbrook, ME
10.2020 - 04.2023
Delivered exceptional customer service to enhance visitor experiences and promote animal adoption.
Managed front desk operations, ensuring accurate record-keeping and efficient workflow.
Assisted in onboarding new volunteers, fostering a collaborative team environment.
Resolved customer inquiries and concerns with empathy, maintaining a positive organizational image.