Jasmine Nhan

Ceremony of Roses | Merchandising Sector of Sony Music

-Facilitate & monitor artist accounts via Amazon

-High profile roster management.
-Specializing in capturing, optimizing, and implementing efficient processes.
-Collaborating closely with interdisciplinary teams to ensure seamless operations.
-Enhancing processes, and managing inventory.
-Proficiency in Asana, Microsoft Excel, Shopify, Clover and Squarespace platforms.
-Successfully manages multiple projects simultaneously while adhering to deadlines and budget constraints.

-Assist in community building events to engage our outdoor enthusiast community.
-Maintain a robust product information pipeline for accurate details.
-Collaborate with teams to highlight key product features.
-Provide expert advice and support to customers.
-Gather customer feedback to inform product improvements.
-Contributing to the opening team of Orange County's first Arc’teryx location.
-Sharpening client facing skillsets.

-Corporate decision-making + analysis.
-Deliver premium luxury service + experiences.
-Meet monthly quotas.
-Create everlasting client connections.
-Evaluate success based on conversion rates and client satisfaction.
-Enforce inventory protocols + uphold visual standards while overseeing daily opening and closing procedures.
-Contribute to a successful launch of a retail store for a 25-year e-commerce veteran company.

-Mid-tier Business decision-making + analysis.
-Spearhead engagement in customer service.
-Supervise a team to ensure efficient and punctual execution of opening and closing procedures.
-Manage staff breaks coordination.
-Schedule + receive food deliveries: confirm product quality and accuracy.
-Resolve escalated concerns that relates to food quality, service, or accommodations.
-3x Assistant Manager of the Season Recognition.