Jasmine Nichols
Dallas,TX
Summary
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
9
9
years of professional experience
Work History
Valet Parking Attendant
UTSW Medical Center
Dallas, TX
08.2024 - Current
- Greeted customers and provided them with parking instructions.
- Assisted customers in loading and unloading luggage.
- Monitored parking lot to ensure that vehicles were parked correctly.
Emergency Roadside Assistant
Triple AAA
Garland, Texas
03.2022 - 07.2022
- Provided emergency roadside assistance services to stranded motorists, including jump-starting batteries, changing tires, and delivering fuel.
- Responded promptly to customer service calls for emergency roadside assistance.
- Accommodating with clients. Answering emergency calls. Doing appointments. Writing reports.
Aquatics Coordinator
Moody Family YMCA
Dallas, Texas
04.2017 - 02.2022
- Developed and implemented aquatic programs, activities and special events.
- Trained and supervised lifeguards on proper water rescue techniques.
- Running paperwork. Maintaining certification, records and other facility documentation.
- Creating in managing budgets. Customer service.
Representative Assistant
Immigration Law Firm
Dallas
05.2016 - 06.2017
- Organized files, documents, and other materials related to office operations.
- Maintained database of customer information including contact details, preferences, order history.
- Coordinated meetings and conference calls with internal staff and external clients.
- Provided administrative support to executives by scheduling appointments, organizing travel arrangements, and handling expense reports. answered incoming telephone calls professionally.
Education
Some College (No Degree) - Emergency Medical Technician
Brookhaven College
Dallas, TX11-2020
High School Diploma -
Wilmer-Hutchins High School
Dallas, TX05-2015
Skills
- Customer service excellence
- Loading and unloading
- Trilingual Multitasker
- Strong work ethic
- Self-motivated work ethic
- Collaboration with team
Timeline
Valet Parking Attendant
UTSW Medical Center
08.2024 - Current
Emergency Roadside Assistant
Triple AAA
03.2022 - 07.2022
Aquatics Coordinator
Moody Family YMCA
04.2017 - 02.2022
Representative Assistant
Immigration Law Firm
05.2016 - 06.2017
Some College (No Degree) - Emergency Medical Technician
Brookhaven College
High School Diploma -
Wilmer-Hutchins High School