Jasmine Nunez
Aurora,IL
Summary
Dynamic Sales Representative with a proven track record at Total Wireless, excelling in customer relations and complex problem-solving. Enhanced client satisfaction through exceptional service and product knowledge, driving significant sales growth. Skilled in account management and relationship building, fostering trust with clients to secure repeat business and long-term partnerships.
Overview
3
3
years of professional experience
Work History
Sales Representative
Total Wireless
West Chicago, IL
06.2025 - 01.2026
- Assisted customers in selecting products and services to meet their needs
- Developed knowledge of product features and benefits to enhance customer interactions
- Supported team in maintaining up-to-date product displays and inventory management
- Engaged with customers via phone and email to address inquiries and provide solutions
- Participated in training sessions to build sales techniques and product knowledge
- Documented customer feedback to identify trends and inform future sales strategies
- Contributed to creating promotional materials for marketing campaigns
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Server
Puttshack
Oak Brook, IL
10.2024 - 03.2025
- Provided excellent customer service by promptly addressing guest inquiries and requests.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted in training new servers on menu offerings and operational procedures.
- Handled cash transactions accurately, ensuring accountability at the end of shifts.
- Developed rapport with regular guests, fostering a welcoming atmosphere for repeat visits.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Olive Garden
Naperville, IL
10.2022 - 11.2024
- Implemented feedback mechanisms to improve service efficiency and guest satisfaction.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma -
East Aurora High School
AuroraSkills
Customer service
Customer relations
Customer relationship building
Interpersonal communication skills
Relationship building
Product and service knowledge
Complex Problem-solving
Performance improvement
Account management
Systems and software expertise
Timeline
Sales Representative
Total Wireless
06.2025 - 01.2026
Server
Puttshack
10.2024 - 03.2025
Server
Olive Garden
10.2022 - 11.2024
High School Diploma -
East Aurora High School