Jasmine Ouk

• Able to accurately complete tasks during high turnover.
• Responsible for coordinating status of orders and communicating to customers about product availability.
• Implemented extensive knowledge on inventory and provided alternate solutions, by applying efficient inventory management strategies to minimize discrepancies on item availability or selection errors.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Collaborated with cross-functional teams to enhance user experience on e-commerce platform.
• Utilized data analytics tools to track customer behavior, using targeted promotions and engagement strategies. While adapting to various service tactics to achieve team excellence.
• Collaborated with leadership to provide customer feedback and recommend operational changes to meet future trends.
• In charge of overseeing the team practice store policy during operational hours.

UF Health unpaid volunteer service that helped with gaining minor experience in healthcare environment for undergraduates student in high school.

• Assisted in transporting patients with certified healthcare associates.
• Provided support with regularly cleaning and disinfecting rooms and equipment for in patient use.
• Support Physical/Occupational Therapist Assistants with patient care activities.