Summary
Overview
Work History
Education
Skills
Timeline
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Jasmine Patterson

Chicago,IL

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

6
6
years of professional experience

Work History

Insurance Agent

PHP Agency Inc.
05.2023 - Current
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Obtained underwriting approval by completing application for coverage.
  • Investigated and processed claims swiftly to keep customers satisfied.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Built strong relationships with clients through consistent communication and excellent customer service.

Intern

Siquiera J's Catering
08.2018 - Current
  • Personal assistant
  • Cleaning
  • learning new techniques
  • customer service


Lead Supervisor

Bian
08.2022 - 11.2023
  • Improved team efficiency by streamlining processes and implementing new workflows.
  • Reduced employee turnover rate by creating a positive work environment and offering opportunities for professional growth.
  • Increased project completion rates by prioritizing tasks and effectively delegating responsibilities to team members.
  • Enhanced customer satisfaction with timely responses to inquiries and effective resolution of issues.
  • Trained new employees and monitor their work
  • Making sure that every employee are doing their job properly

Caregiver

Addus Home Health Care
03.2020 - 07.2022
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.

Guest Advocate

Target
11.2019 - 03.2020
  • Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
  • Ensured product availability by restocking shelves and organizing merchandise displays for easy access.
  • Developed strong product knowledge so as to better serve customers' needs effectively.
  • Greeting customers and welcoming them at check out

Education

High School Diploma -

Bradley Technology High School
Milwaukee, WI
06.2017

Skills

  • Problem-Solving

  • Quick Learner

  • Attention to Detail

  • Computer Skills

  • Team building

  • Self Motivation

  • Multitasking Abilities

  • Organizational Skills

  • Reliability

  • Time Management

  • Microsoft Office Suite

Timeline

Insurance Agent

PHP Agency Inc.
05.2023 - Current

Lead Supervisor

Bian
08.2022 - 11.2023

Caregiver

Addus Home Health Care
03.2020 - 07.2022

Guest Advocate

Target
11.2019 - 03.2020

Intern

Siquiera J's Catering
08.2018 - Current

High School Diploma -

Bradley Technology High School

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Jasmine Patterson