Jasmine Perez
Lake Hopatcong,NJ
Summary
Operations Management and Client Service expert in the Financial Services industry with a strong Risk Management/ Regulatory background. Areas of expertise include clearing/settlement of Global Listed Derivatives markets, with a focus on client service, control, audit, and compliance/regulatory inquiries.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Vice President - Clearing Manager
BNP Paribas Securities Services
Jersey City, NJ
07.2018 - Current
- Manage day to day clearing, regulatory, reconciliation, and deliveries processes for US Markets.
- Strategic review of internal risk and controls, as well as operational best practices.
- Project Management lead on new product offerings and on-boardings.
- Onboard Sponsored Access Clients, manage connections to the US exhanges and execution limits.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Directed operations staff by providing guidance, training, and support in order to meet objectives.
AVP - Client Services
Citibank, NA
Jersey City, NJ
01.2016 - 07.2018
- Identified and resolved complex client service issues to deliver exceptional customer service.
- Identified opportunities for process improvement through root cause analysis techniques.
- Assisted in the development and implementation of process improvement initiatives.
- Served as a point of contact for Platinum Clients.
Risk and Controls Analyst
Citibank
Jersey City , NJ
05.2012 - 12.2015
- Maintain and Report Firms Positions for all North America Exchanges. Liase with internal compliance on CME exam and CFTC queries.
- Handled Trade breaks, produce MIS reports for cash breaks.
- Coordinate Position Transfers between FCM's.
- Train new hires, create training manuals targeted at resolving even the most difficult situations.
Trade Management Analyst
Citibank, NA
New York, NY
07.2006 - 07.2007
- Handled Clearing for all clients on US exchanges.
- EFP, Block Trade processing for sales desk.
- Monitor Giveup Accounts to ensure accounts are flat at EOD.
Operations Analyst
Nomura
New York, NY
07.2006 - 07.2007
- Position Balancing for the options clearing corporation
- CMTA transfers through OCC
- Options Expiration
- Cash Reconcilation
Education
Associate of Arts - Liberal Arts And General Studies
Manhattan Community College
New York, NY06-2000
Skills
- Process Improvement
- Risk Management
- Operations Management
- Staff Development
- Decision-Making
- Complex Problem-Solving
- Staff Training
Languages
Spanish
Professional
Certification
SIE, Series 99
Timeline
Vice President - Clearing Manager
BNP Paribas Securities Services
07.2018 - Current
AVP - Client Services
Citibank, NA
01.2016 - 07.2018
Risk and Controls Analyst
Citibank
05.2012 - 12.2015
Trade Management Analyst
Citibank, NA
07.2006 - 07.2007
Operations Analyst
Nomura
07.2006 - 07.2007
Associate of Arts - Liberal Arts And General Studies
Manhattan Community College
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