Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JASMINE PETERSON

BROOKLYN

Summary

Driven and resourceful professional, transitioning from structured case management environment into new field. Developed strong skills in operational efficiency and team coordination, with foundation in maintenance procedures and safety standards.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Case Managment

Servives for the Underserved
Brooklyn, NY
02.2026 - Current
  • Coordinated client assessments to identify needs and develop personalized service plans.
  • Monitored client progress and adjusted care plans to ensure optimal outcomes.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
  • Developed and implemented comprehensive case management plans to address client needs and goals.

Case Management

Westhab Inc
Glendale, NY
09.2023 - 09.2025
  • Assessed clients’ needs, developed service plans and monitored progress toward goals
  • Coordinated transportation services for clients who lacked access to reliable transportation
  • Maintained accurate case records and documentation according to agency guidelines
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring progress

Security Officer

Westhab Inc
Glendale, NY
04.2023 - 10.2023
  • Enforced rules pertaining to visitor access rights on premises
  • Conducted daily inspections of assigned areas to ensure safety and security standards were met
  • Responded quickly and effectively to emergency situations, providing clear direction to subordinates during crisis management scenarios
  • Created and maintained incident reports detailing any breaches of safety or security protocols

Front Desk Receptionist

Optimum
Brooklyn, NY
12.2022 - 01.2023
  • Provided exceptional customer service, fostering a welcoming atmosphere that encouraged client loyalty and positive feedback.
  • Coordinated daily office operations, leading to noticeable improvements in workflow and a more organized reception area.
  • Maintained accurate records of client interactions, ensuring compliance with company policies and contributing to data-driven decision-making.
  • Worked closely with administrative staff to implement new communication protocols, resulting in enhanced team coordination and productivity.

Education

High School Diploma -

DREAMS Youthbuild

Skills

  • Client Assessment
  • CARES
  • Documentation
  • Decision-making
  • Problem-solving
  • Records management

Certification

  • CPR and AED
  • Certified in CPR and AED for emergency response.

Timeline

Case Managment

Servives for the Underserved
02.2026 - Current

Case Management

Westhab Inc
09.2023 - 09.2025

Security Officer

Westhab Inc
04.2023 - 10.2023

Front Desk Receptionist

Optimum
12.2022 - 01.2023

High School Diploma -

DREAMS Youthbuild