Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Front Desk Associate
Brightway Dental
08.2021 - 05.2023
Maintained cleanliness and organization of front desk area.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Collected room deposits, fees, and payments.
Entered and updated sensitive customer information during check-ins and room changes.
Caregiver
Vital Home Health Care
07.2016 - 07.2020
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationships with clients to deliver emotional support and companionship.
Assisted patients with self-administered medications.
Transported individuals to events and activities, medical appointments, and shopping trips.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Cashier/Customer Service Representative
Walmart
07.2014 - 09.2015
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Performed cash, card and check transactions to complete customer purchases.
Responded promptly to requests for assistance, spills and customer inquiries.
Education
Bachelor of Science - Psychology
Tarleton State University
Stephenville, TX
12.2019
Associate of Arts - Education
Eastfield College
Mesquite, TX
05.2018
Associate of Science -
Eastfield College
Mesquite, TX
08.2017
High School Diploma -
Bryan Adams High School
Dallas, TX
2012
Skills
Advertising Services
Conflict Management
Special Requests
File Management
Bookkeeping
Appointment Scheduling
Microsoft Office
Time Management
Sales and Marketing
Customer Service
Front Office Support
Timeline
Front Desk Associate
Brightway Dental
08.2021 - 05.2023
Caregiver
Vital Home Health Care
07.2016 - 07.2020
Cashier/Customer Service Representative
Walmart
07.2014 - 09.2015
Bachelor of Science - Psychology
Tarleton State University
Associate of Arts - Education
Eastfield College
Associate of Science -
Eastfield College
High School Diploma -
Bryan Adams High School
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