Jasmine Pritchett
Portland,OR
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
8
8
years of professional experience
Work History
Customer Service/Cashier/ Bartender
The Beer Shack
2018.04 - Current
- Ringing up orders and dealing with money exchanges
- Pouring drinks and handling orders
- Interacting with customers and knowing how to help them.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Budtender
Gram Central
2023.09 - 2024.01
- Handle money and orders
- Make ingredients and pizzas along with other food
- Caretaker of children while jumping.
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Restocked supplies and arranged displays.
- Weighed, prepared and packaged different types of products.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
Sales Manager
Mary Janes House Of Glass
2016.02 - 2021.06
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Ran social media for the store I worked at from year two of my employment and also for the whole company in the last year and half I was employed with the company.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Education
Columbia River High School
Vancouver, WA06.2011
Clark County Skills Center
Vancouver, WA06.2011
Skills
- Computer proficient, Microsoft Office Suite, Word, PowerPoint, Outlook, 45 wpm, business correspondence, proofreading, spelling, grammar, phone etiquette.
- Excellent team player with good communication and customer service skills
- Reliability and punctuality
- Patience and composure
- Cash Handling
- Customer Complaint Resolution
- Cash Management
- Product Knowledge
- Customer Focus
- POS System Operation
- Up-selling techniques
- Cross-selling abilities
City
Portland
State
Oregon
Street
436 NE Stafford St Unit 9
Zip
97211
References
Michael Phan (The Beer Shack) 503-888-8489
Erin Wallace (Gram Central) 503-888-8891
Maryiah Wright (Mary Janes House of Glass) 360-558-8850
Professional freelance photographer
The last couple of years I was focusing soley on my photography business and I still do this part time currently. I love connecting with people and capturing such happy or important moments that will stay with the person forever.
Timeline
Budtender
Gram Central
2023.09 - 2024.01
Customer Service/Cashier/ Bartender
The Beer Shack
2018.04 - Current
Sales Manager
Mary Janes House Of Glass
2016.02 - 2021.06
Columbia River High School
Clark County Skills Center
Similar Profiles
Kumi Stephanie MbangtangKumi Stephanie Mbangtang
Assitant Manger/Waitress at White Tiger/Beer ShackAssitant Manger/Waitress at White Tiger/Beer Shack
Cami MartinCami Martin
Bartender at Daq ShackBartender at Daq Shack
Kiwaun WilsonKiwaun Wilson
Cook and Dishwasher at Chicken ShackCook and Dishwasher at Chicken Shack