Jasmine Prude
Pittsburgh,PA
Summary
To obtain an entry-level position with professional growth potential in the healthcare field. Compassionate healthcare worker known for productivity and efficient task completion. Skilled in behavior management, personal care assistance, and developing individualized support plans. Excel in communication, empathy, and patience to enhance client satisfaction and well-being.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Kelsier AdultCare Services
Pittsburgh, US
06.2023 - Current
- Assisted individuals with daily living activities including bathing, dressing, and meal preparation.
- Provided companionship and support during shopping trips and transportation to adult care day programs.
- Monitored health changes and coordinated emergency and routine healthcare appointments.
- Maintained a safe environment within client homes to promote well-being.
- Documented client activities, observations, and care provided with precision and accuracy.
- Managed insulin medication distribution and maintained meticulous MAR records.
Lab Technician
UPMC
PA, US
11.2022 - 06.2023
- Processed specimens from incoming tube stations.
- Duties included handling urine specimens, blood specimens, viral testing kits, and etc.
- Testing of specimens on a processing line, hand delivery of specimens to appropriate departments, spun down specimens to separate the serum for testing and analysis.
- Processed Centrifuge testing, high level spinal fluid testing, gathered specimens for Morgues/Sheriffs office, Covid-19 testing, and other high risk testing such as HIV/AIDS.
- Answered phone calls from doctors regarding test results, phone in nursing stations in regards to incomplete missing specimens.
Direct Care Aide
Partners For Quality, Inc.
Pittsburgh, US
07.2017 - 07.2020
- Delivered exceptional hands-on care and support to individuals with MHMR.
- Facilitated daily living activities, including transportation to work and programs.
- Administered medications and accompanied individuals to appointments.
- Performed grocery shopping and household cleaning duties, such as washing clothes and cooking.
CUSTOMER SERVICE REP
UNITED HEALTH CARE
Pittsburgh, US
11.2015 - 06.2017
- Demonstrated exceptional customer service skills while managing multiple inquiries and concerns.
- Conducted outbound calls to schedule appointments for members efficiently.
- Resolved prescription drug issues, facilitating access to necessary medications.
Education
High school diploma -
Oliver High School
Pittsburgh, PA06.2007
Skills
- Management and Leadership
- Cash Handling and Bookeeping
- Healthcare Documentation
- Laboratory Experience
- Multi-tasking Expertise
- Customer Service Excellence
- First aid and CPR
- Health Monitoring
- Meal Preparation and Planning
- Adaptability
- Medication Administration
- Training and Development
- Developmental Disabilities Support
- Home Care Services
- Effective Communication
Certification
- First Aid Certification
- Driver's License
Additional Information - Skills And Abilities
Displays leadership roles involving problem solving and decision making. Excels in finding solutions and handling objections. Strategic and organized, top performer with a consistent record of meeting or exceeding company goals., Customer focused with strong and respectful communication skills. Maintains patience with care, good listening skills, and always able to identify solutions in a timely and professional manner., Dominant with ability to exceed expectations in training courses, fast learner, fast paced, multitasker. Reliable and dependable for colleagues who may have missed out on pertinent information. Passionate, Responsible, Trustworthy and committed to company policies and procedures.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Direct Support Professional
Kelsier AdultCare Services
06.2023 - Current
Lab Technician
UPMC
11.2022 - 06.2023
Direct Care Aide
Partners For Quality, Inc.
07.2017 - 07.2020
CUSTOMER SERVICE REP
UNITED HEALTH CARE
11.2015 - 06.2017
High school diploma -
Oliver High School