Jasmine Racine
De Pere,WI
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server/Bartender
Red Robin-Green Bay, WI
10.2022 - Current
- Worked in a fast-paced environment with care and agility
- Excellent with problem solving and handling delicate situations on the go, while also ensuring work is accurate and complete.
- Served food and beverages promptly with focused attention to customer needs.
- As per company policy, I ask for proper identification as necessary
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring dining areas are prepared for seamless service transitions.
CNA - Certified Nursing Assistant
MARYHILL MANOR-Niagara, WI
11.2021 - 08.2022
- Provided patients/residents with care and companionship
- Assisted 23 elderly patients daily
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Daycare Teacher
WEE CARE DAYCARE-Niagara, WI
11.2020 - 10.2021
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for 10+ children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Guided approximately 10-15 students through daily routines, instilling a sense of responsibility and independence within each child.
Waitress/Cashier
Pasty Oven Cafe-Quinnesec, MI
08.2017 - 09.2019
- Managed cash, checks, and credit orders
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Exhibited strong multitasking abilities, balancing approximately 6 tables and orders while delivering prompt service.
Babysitter
Kleikamp Family-Niagara, WI
01.2017 - 04.2018
- Part-time babysitter
- Monitored early childhood health and emotional needs
- Monitored 3 children's allergies and medications
- Provided excellent part-time childcare
- Assisted all 3 children with school work
- Interaction focused on outdoor trips
- Responsibilities included cooking and meal preparation.
Education
Some College - Ultrasound Tech
Northeastern Wisconsin Technical College
Green Bay05.2027
Some College - Psychology and Child Development
Central Michigan University
Mount Pleasant, MI05.2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Memory retention
- Cleanliness standards
- Sales techniques
Certification
CNA, State Tested Nursing Assistant
Assessments
- Customer service, Proficient, 08/01/22, Identifying and resolving common customer issues
- Typing, Proficient, 08/01/22, Transcribing text
Timeline
Server/Bartender
Red Robin-Green Bay, WI
10.2022 - Current
CNA - Certified Nursing Assistant
MARYHILL MANOR-Niagara, WI
11.2021 - 08.2022
Daycare Teacher
WEE CARE DAYCARE-Niagara, WI
11.2020 - 10.2021
Waitress/Cashier
Pasty Oven Cafe-Quinnesec, MI
08.2017 - 09.2019
Babysitter
Kleikamp Family-Niagara, WI
01.2017 - 04.2018
Some College - Ultrasound Tech
Northeastern Wisconsin Technical College
Some College - Psychology and Child Development
Central Michigan University
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