Client Service Technician
Visions Unlimited
12.2021 - 10.2022
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Coordinated with translators to offer personalized service to individuals from diverse backgrounds.
- Verified patient insurance, demographic and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Pulled charts and prepared for nurse and doctor assessment.