JASMINE REAVES

Serve as a strategic partner to leadership and staff to support workforce development, employee engagement, and organizational effectiveness.

• Provide coaching and guidance to employees and supervisors on performance management, conflict resolution, and workplace concerns.
• Support a positive work environment by addressing employee issues with fairness, consistency, and confidentiality.
• Identify trends in employee needs and recommend training initiatives to improve engagement, retention, and performance.
• Design and facilitate trainings, workshops, and orientations on professional development, workplace expectations, and compliance-related topics.
• Collaborate cross-functionally to ensure adherence to organizational policies and regulatory requirements.
• Manage a caseload of 140+ individuals, maintaining detailed records and tracking progress in alignment with compliance standards.
• Conduct informal check-ins and feedback sessions to assess employee satisfaction and identify opportunities for improvement.
• Develop and implement workforce initiatives, including volunteer and substitute programs, enhancing recruitment, onboarding, and retention.
• Oversee substitute staffing operations, including scheduling, payroll coordination, and performance evaluation.

Led daily operations and supervised a team of 50+ employees while ensuring compliance with licensing and organizational policies.

• Provided leadership in employee relations matters, including coaching, performance feedback, and conflict resolution.
• Ensured compliance with state regulations, internal policies, and workplace standards.
• Conducted staff trainings and professional development sessions to improve performance and team effectiveness.
• Partnered with leadership and stakeholders to strengthen organizational culture and community relationships.
• Supported hiring, onboarding, and employee development processes.

KinderCare Learning Centers | El Cajon, CA – School-Age Lead Teacher | 06/2011 – 06/2016
BOOST Collaborative | San Diego, CA – Program Development Intern | 02/2015 – 05/2016
Harmonium PrimeTime | San Diego, CA – Program Specialist | 09/2013 – 05/2015

• Delivered coaching, guidance, and support to diverse populations, addressing academic, behavioral, and personal challenges.
• Facilitated workshops and trainings focused on development, engagement, and successful transitions.
• Collaborated with families, staff, and community partners to resolve concerns and connect individuals to resources.
• Supported inclusive, equity-driven practices and program development initiatives.