Taiba Terrell
St. Cloud
Summary
Results-driven human resources professional with over 10 years of experience in talent acquisition, workforce planning, and employee relations. Proven expertise in strategic recruitment and employee engagement, contributing to organizational growth and enhanced workplace experiences. Background includes leadership in workforce management and employee development, fostering a people-centered approach to HR.
Overview
10
10
years of professional experience
Work History
Talent & Workforce Manager
Home Instead
New Port Richey
06.2022 - Current
- Led HR operations for workforce planning, recruitment, and employee relations for 100+ caregivers and administrative staff.
- Managed end-to-end talent acquisition processes, including sourcing, interviewing, onboarding, and compliance verification.
- Partnered with leadership to identify staffing needs and implement workforce strategies that enhance business growth.
- Administered employee records, benefits, HR compliance, and workforce data using ADP Workforce Now.
- Drove employee engagement initiatives through effective onboarding, coaching, performance management, and development programs.
- Conducted performance reviews and merit evaluations while ensuring compliance with organizational standards.
- Resolved employee relations issues through coaching and mediation to foster a positive workplace culture.
- Analyzed employee feedback and exit interview data to uncover retention opportunities and enhance the employee experience.
Recruiter
Nesco Resources
Tampa
08.2016 - 06.2022
- Coordinated recruitment processes, successfully identifying qualified candidates for multiple positions.
- Collaborated with hiring managers to define staffing needs and job specifications.
- Conducted interviews and assessed qualifications for diverse roles.
- Scheduled interviews and provided timely updates throughout the hiring process.
- Utilized applicant tracking systems to efficiently manage candidate information.
- Established strong relationships with candidates and client organizations, enhancing collaboration and communication.
- Reviewed employment applications, backgrounds, skills, compensation needs, and qualifications.
- Facilitated onboarding sessions, ensuring smooth transitions for new hires and improving their integration into the team.
Education
Penn Foster Career School
Scranton, PASkills
- Talent acquisition and recruitment
- Workforce planning and staffing
- Employee engagement and retention
- Performance management
- Onboarding and orientation
- Employee relations
- HR compliance and employment law
- Benefits administration
- HRIS management (ADP Workforce Now)
- I-9 and E-Verify administration
- Coaching and employee development
- Training and development
- Change management
- Policy implementation
- Organizational development
- Conflict resolution
- Disciplinary documentation
- Cross-functional collaboration
- Human resources management
- Personnel records management
Additional Professional Experience
Sales Associate | HomeGoods | Tampa & Brooksville, FL | Dec 2015 – Jul 2022
- Delivered exceptional customer service in a fast-paced retail environment while balancing concurrent responsibilities with a full-time recruiting career.
- Assisted in training new associates and contributed to a positive team culture focused on customer satisfaction and operational excellence.
Account Manager | Home Smart | Tampa, FL | Sep 2013 – Aug 2015
- Managed client relationships, resolved service concerns, and ensured high levels of customer satisfaction and retention.
- Coordinated communication between customers and internal teams, strengthening problem-solving and relationship-management skills.
Direct Support Specialist | Lakeview Center | Pensacola, FL | Jun 2010 – Jul 2013
- Supported individuals with developmental and behavioral health needs through individualized care and advocacy.
- Maintained detailed documentation, monitored progress, and collaborated with interdisciplinary teams to ensure quality services.
Child Advocate | FavorHouse Domestic Violence Shelter | Pensacola, FL | Mar 2005 – Jun 2010
- Provided advocacy, crisis intervention, and support services for children and families experiencing domestic violence.
- Maintained confidential records, coordinated community resources, and collaborated with multidisciplinary teams to support client well-being.
- Built strong communication, conflict resolution, and relationship-management skills in sensitive and complex situations.
Timeline
Talent & Workforce Manager
Home Instead
06.2022 - Current
Recruiter
Nesco Resources
08.2016 - 06.2022
Penn Foster Career School