JASMINE RENDAHL
Marshfield,MO
Summary
Experienced troubleshooter with a strong background in computer hardware and software problem-solving in customer-focused environments. Demonstrates extensive knowledge of standard operating systems, networking protocols, and technical support procedures. Recognized for efficiently identifying and resolving complex technical issues. Enthusiastic and dedicated team player, always ready to contribute to the organization's mission. Known for pleasant demeanor, hard work, and reliability, with exceptional interpersonal skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Training Specialist
Russell Cellular
05.2023 - Current
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Coached employees on various topics including conflict resolution, goal setting, and career planning to foster individual growth within the company.
- Developed training handbooks, computer tutorials and reference materials.
- Trained and mentored over 700+ new personnel hired to fulfill various roles.
- Supported the professional development of fellow trainers by providing constructive feedback and sharing insights on effective teaching methodologies.
- Created a positive learning environment by incorporating adult learning principles into all instructional designs.
Phlebotomist
Community Blood Center of the Ozarks
08.2018 - Current
- Perform donor selection and blood collections under supervision of on site collection supervisors at fixed sites and mobile operations
- Perform in a manner that ensures and maintained effective of the donors well being and the quality of the blood product while adhering to federal state and local regulatory guidelines
Inventory Control Specialist
Russell Cellular
10.2021 - 05.2023
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
- Completed physical inventory counts each month.
- Audited and corrected discrepancies in inventory numbers.
- Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Improved stock visibility by maintaining up-to-date records of product locations within the warehouse, enabling quicker retrieval times.
- Unloaded shipments, reviewed merchandise, and tracked paperwork.
- Trained new employees on inventory management best practices, contributing to a knowledgeable workforce capable of maintaining high standards of accuracy.
- Facilitated communication between departments regarding inventory-related matters, promoting a collaborative approach to problemsolving.
- Identified obsolete or slow-moving items in the warehouse for liquidation, helping free up valuable storage space for more profitable products.
- Performed data entry and completed proper paperwork.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Assisted stores in a timely manner, helping peers in the sales field through problem solving and collaboration.
Solution Center Specialist
Russell Cellular
10.2020 - 03.2021
- Enhanced customer satisfaction by promptly addressing and resolving technical issues.
- Adapted quickly to new technologies, remaining proficient in various tools required for success as a Solution Center Specialist.
- Profieciency with Microsoft Office including Excel, Outlook, etc
Education
Certificate - Info Technology Essentials
DeVry University
06-2025
Associate - MEDICAL ASSISTANT
Vatterott College
Springfield, MO03.2019
High school or equivalent -
Spencer High School
Columbus, GA05.2011
Skills
- MICROSOFT OFFICE
- ICD-9
- ICD-10
- Perform quality control
- Visual acuity
- Auditory acuity
- First aid and bandaging
- Hand and finger dexterity
- Customer Service
- Communications
- Attention to detail
- Specimen Collection / Processing
- EKG
- Injections
- Medical Records
- Patient Care
- Phlebotomy
- Time Management
- Scheduling
- CPR Certified
- Venipuncture
- Phlebotomist
- Typing
- Medical Scheduling
- Schedule Management
- Experience Administering Injections
- EMR Systems
- Anatomy Knowledge
- Vital Signs
- Medical Billing
- Laboratory Experience
- Computer Skills
- Clerical Experience
- Documentation review
- Data entry
- Organizational skills
- Communication skills
- Learning Management Systems
- E-Learning Platforms
- Training Program Development
- Training Program Design
- Training Evaluation
- Virtual Training
- Online training experience
- Job training
- Classroom expertise
Certification
- AED Certification
- First Aid Certification
- Certified Medical Assistant
- CPR Certification
- BLS Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Medical terminology, Proficient, 03/01/24
- Medical receptionist skills, Proficient, 10/01/23
- Attention to detail, Proficient, 10/01/23
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 100% Completion Rate by completing and monitoring daily Device Counts, Accessory Counts and In Store Counts with accuracy and efficiency.
Timeline
Training Specialist
Russell Cellular
05.2023 - Current
Inventory Control Specialist
Russell Cellular
10.2021 - 05.2023
Solution Center Specialist
Russell Cellular
10.2020 - 03.2021
Phlebotomist
Community Blood Center of the Ozarks
08.2018 - Current
High school or equivalent -
Spencer High School
Certificate - Info Technology Essentials
DeVry University
Associate - MEDICAL ASSISTANT
Vatterott College