Jasmine Rettger
State College,PA
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Fitness and Active Health industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Membership Service Representative
YMCA of Centre County
06.2020 - Current
- Facilitated communication between members and various directors
- Communicated with members regarding various programs and sign-up
- Communicated up-to-date information regarding programs and events.
Receptionist
Glenwood YMCA
10.2019 - 03.2020
- Facilitated communication between members and various directors
- Communicated with members regarding various programs and sign-up
- Communicated up-to-date information regarding programs and events.
Forever 21 Sales Associate
Millcreek Mall
06.2018 - 01.2020
- Cleaning and upkeep of store
- Assisting patrons needs and helping them shop to the best of my ability
- Cash register sales and returns
- Stocking store with merchandise.
Education
Bachelor of Science (B.S.) - Sports Business -
Arizona State University Online
State College, PA11.2023
Skills
- Customer Service
- Organization and maintenance of documents
- Creating and organizing events
- Support and communication
- Membership Processing
- Account Management
- Needs Assessment
- Quality Control
Certification
First Aid and CPR certification, 2022, American Red Cross
References
Tiffany Zinn, Director of Social Media at LECOM, 412-969-4626 Lacey Grinnen, Accountant at RUSH Trucking, 814-706-9139 Misty Rettger, LPN at Aveanna Healthcare, 814-598-9610
Timeline
Membership Service Representative
YMCA of Centre County
06.2020 - Current
Receptionist
Glenwood YMCA
10.2019 - 03.2020
Forever 21 Sales Associate
Millcreek Mall
06.2018 - 01.2020
Bachelor of Science (B.S.) - Sports Business -
Arizona State University Online
First Aid and CPR certification, 2022, American Red Cross
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