Jasmine Rivera
Swedesboro,NJ
Summary
To obtain a position that will allow me to use my customer service skills, permit me to be a supportive team player who works well under pressure.
Diligent [Caregiver] with solid background in providing compassionate support to individuals. Adept at managing daily activities and ensuring clients' well-being through personalized care plans. Demonstrated proficiency in communication and problem-solving skills.
Results-driven support professional prepared for impactful roles in direct care environments. Proven ability to enhance clients' quality of life through tailored support and effective daily management. Known for strong collaboration and adaptability, ensuring seamless team operations and consistent quality outcomes.
Overview
13
13
years of professional experience
Work History
DSP
Devereux
2025.10 - Current
- Implemented behavioral intervention techniques to promote positive behavior and emotional regulation.
- Developed individualized support plans enhancing client engagement and skill development.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Facilitated daily living skills for individuals with developmental disabilities, enhancing independence and quality of life.
Owner
Piñata Designs Made for You
2020.08 - Current
- Managed production schedules for custom piñatas to meet customer demands.
- Designed unique piñata concepts based on client specifications and preferences.
- Coordinated supplies and materials for efficient production workflow and inventory management.
- Developed marketing strategies to promote custom piñatas through social media channels.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations, ensuring timely delivery of products and services.
Caretaker
Public Partnership
2021.08 - 2023.09
- Assist residents with activities of daily living including bathing, grooming, toileting, transferring, preparing meals and giving medication
- Assisted clients with daily living activities and personal care needs.
- Coordinated transportation for medical appointments and community activities.
- Maintained a clean and safe environment for clients at all times.
- Supported bathing, dressing and personal care needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Developed personalized care plans, addressing each client's unique needs and preferences.
Cashier
Floor&Decor
2020.09 - 2021.08
- Merchandizing new product, organizing front end, creating displays as well as putting up new promotional sign kits, ordering merchandise and reading sale trends
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in locating products throughout the store.
- Maintained cleanliness and organization of checkout areas regularly.
- Handled cash, credit, and gift card transactions accurately.
- Provided exceptional customer service to enhance shopping experience.
- Resolved customer inquiries and complaints promptly and professionally.
- Built relationships with customers to encourage repeat business.
Cashier
Lowes
2019.02 - 2020.09
- Assist customers, handle questions and concerns with speed, accuracy, and professionalism, processing, restocking inventory, assisting with sales in various department areas, returns and refunds
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
ATS Instructor
Durand Academy
2016.05 - 2017.04
- Enhanced student engagement for learning by supporting the primary instructor through maintaining a collaborative learning environment
- Developed engaging lesson plans for diverse student groups.
- Implemented innovative teaching strategies to enhance student learning.
- Assessed student progress and provided constructive feedback regularly.
- Participated in professional development workshops to refine teaching skills.
- Conducted lectures, demonstrations and group activities in order to enhance learning experience.
- Attended meetings, training and activities to enhance skills and credentials.
- Assessed student progress through various evaluation methods to ensure comprehension.
Office Assistant
SR & Associates
2013.02 - 2016.03
- Filing, answering phones, data entry, scanning, faxing, copying, receptionist/office assistant, Microsoft word, excel and typing 20-25 WPM
- Managed office supplies and maintained inventory levels for daily operations.
- Organized and scheduled appointments, ensuring efficient use of team time.
- Handled incoming calls and directed inquiries to appropriate team members.
- Maintained an organized filing system of paper documents and electronic files.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
Education
Medical Assistant -
Omega Institute
Pennsauken, NJ10.2012
High School Diploma -
CERN
Pennsauken, NJ06.2011
Skills
- Cashiering, Customer Service, Retail, Time Management, Cash Handling, Security, Teamwork, Merchandising, Customer Satisfaction, Data Entry, Scanning, Filing, Classroom Management, Executive Support, Microsoft Word, Bilingual (English and Spanish)
- Time management
- First aid and safety
- Behavior redirection
- Client support
Timeline
DSP
Devereux
2025.10 - Current
Caretaker
Public Partnership
2021.08 - 2023.09
Cashier
Floor&Decor
2020.09 - 2021.08
Owner
Piñata Designs Made for You
2020.08 - Current
Cashier
Lowes
2019.02 - 2020.09
ATS Instructor
Durand Academy
2016.05 - 2017.04
Office Assistant
SR & Associates
2013.02 - 2016.03
Medical Assistant -
Omega Institute
High School Diploma -
CERN